Front Desk - Come join our fun team! Mission Viejo

Front Desk - Come join our fun team!

Full Time • Mission Viejo
Benefits:
  • Dental insurance
  • Flexible schedule
  • Paid time off
  • 401(k)
  • Company parties
  • Employee discounts
  • Free food & snacks
  • Health insurance
Front Desk Associate (Full-Time & Part-Time) – Spa

Job Type: Full-time & Part-time
Pay: Hourly + Commission
Location: [Your City, State]

About Us:
We are a busy, beautiful spa with a loyal membership base and a supportive, upbeat team. Our environment is positive, professional, and fun—we truly enjoy working together and creating great experiences for our clients.

Position Overview:
We are seeking a friendly, organized, and customer-focused Front Desk Associate to be the first point of contact for our guests. This role is perfect for someone who enjoys working with people, thrives in a team environment, and is motivated by both service and sales.

Key Responsibilities:

  •  Greet clients and provide a warm, welcoming experience 
  •  Schedule and manage appointments efficiently 
  •  Answer phones, respond to inquiries, and assist with client needs 
  •  Promote memberships, services, gift cards, and retail products 
  •  Process payments and handle daily transactions 
  •  Maintain a clean, organized front desk area 
  •  Support team members and contribute to a positive work environment 
Compensation & Benefits:

  •  Competitive hourly pay 
  •  Commission on memberships, gift cards, and retail sales 
  •  Flexible scheduling (full-time and part-time available) 
  •  Supportive, team-oriented workplace 
  •  Opportunity for growth within the company 
Qualifications:

  •  Customer service experience required (spa, salon, or wellness industry preferred) 
  •  Strong communication and interpersonal skills 
  •  Organized, dependable, and detail-oriented 
  •  Comfortable with sales and recommending products/services 
  •  Ability to multitask in a fast-paced environment 
Schedule:

  •  Day, evening, and weekend availability preferred


Job Type: Full-time & Part-time
Pay: Hourly + Commission
Location: [Your City, State]

About Us:
We are a busy, beautiful spa with a loyal membership base and a supportive, upbeat team. Our environment is positive, professional, and fun—we truly enjoy working together and creating great experiences for our clients.

Position Overview:
We are seeking a friendly, organized, and customer-focused Front Desk Associate to be the first point of contact for our guests. This role is perfect for someone who enjoys working with people, thrives in a team environment, and is motivated by both service and sales.

Key Responsibilities:

  •  Greet clients and provide a warm, welcoming experience 
  •  Schedule and manage appointments efficiently 
  •  Answer phones, respond to inquiries, and assist with client needs 
  •  Promote memberships, services, gift cards, and retail products 
  •  Process payments and handle daily transactions 
  •  Maintain a clean, organized front desk area 
  •  Support team members and contribute to a positive work environment 
Compensation & Benefits:

  •  Competitive hourly pay 
  •  Commission on memberships, gift cards, and retail sales 
  •  Flexible scheduling (full-time and part-time available) 
  •  Supportive, team-oriented workplace 
  •  Opportunity for growth within the company 
Qualifications:

  •  Customer service experience required (spa, salon, or wellness industry preferred) 
  •  Strong communication and interpersonal skills 
  •  Organized, dependable, and detail-oriented 
  •  Comfortable with sales and recommending products/services 
  •  Ability to multitask in a fast-paced environment 
Schedule:

  •  Day, evening, and weekend availability preferred
Compensation: $17.00 - $26.00 per hour




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Be Part of an Elevated Experience at Your Retreat

 
Personal & Career Development
Guided learning pathway through Massage Heights University
Flexible Schedules
Supports work-life balance
Professional & Safe Environment
Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*
Employee Discounts
Products and services
Massage Heights Family Fund
A program that supports team members during times of hardship
Stunning Retreats
Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.