Customer Support Specialist Fully Remote - US

Customer Support Specialist

Full Time • Fully Remote - US
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Home office stipend
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Savings bank
  • Signing bonus
  • Training & development
  • Vision insurance
  • Wellness resources
In the customer support specialist role, you will communicate directly with customers to solve problems, answer questions, and give advice and support. Key elements of the role include familiarity with the company’s products and services, and the ability to quickly identify and address customer needs. Success in this role will be demonstrated by improvements in the company’s reputation in delivering outstanding customer support.

Customer Support Specialist Job Responsibilities and Duties

  • Answers incoming calls and emails from customers
  • Establishes trust
  • Assists customers with solving problems
  • Reports common product and service complaints
  • Helps customers make use of different features
  • Records complaints and feedback 

This is a remote position.

Compensation: $17.00 - $17.00 per hour




This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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Competitive Compensation
Paid Time-Off*
Flexible Schedules
No Weekends & Holidays*