Customer Relations Representative - State Farm Agent Team Member
Full Time • West Haven - CT
Responsive recruiter
Replies within 24 hours
Benefits:
- Health stipend
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community for 6 years, earning recognition as a 2x Chairman’s Circle recipient. With a small but dedicated team of three, we focus on creating a supportive and professional environment where everyone thrives.
Our agency has proudly served the community for 6 years, earning recognition as a 2x Chairman’s Circle recipient. With a small but dedicated team of three, we focus on creating a supportive and professional environment where everyone thrives.
We value growth and loyalty, offering benefits such as one week of paid sick leave after a 90-day probation period, and tiered vacation time based on years of service (up to three weeks).
As a business management graduate and Chartered Financial Consultant (CHFC), I understand the importance of education and development. We're looking for candidates with a strong aptitude to learn, a customer-focused mindset, and the potential to excel in sales.
Our office culture is business casual—professional yet relaxed—where team members feel comfortable and motivated to succeed. Join us and be part of a high-performing team that’s committed to excellence!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Derwin Griffith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain client records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Strong communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Bilingual Spanish preferred.
Compensation: $40,000.00 - $50,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in West Haven, CT and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none