Responsive recruiter
Benefits:
- Flex- Time
- Opportunity for advancement
- Training & development
KENTECH Consulting Inc.
KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com—the first consumer background checking system of its kind—and ClarityIQ, a high-tech/high-touch investigative case management system.
KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com—the first consumer background checking system of its kind—and ClarityIQ, a high-tech/high-touch investigative case management system.
MISSION
We're on a mission to help the world make clear and informed hiring decisions.
We're on a mission to help the world make clear and informed hiring decisions.
- Customer Focused: We are customer-focused and results-driven.
- Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.
- Fact Finders: We are passionate investigators for discovery and truth.
- Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about.
IMPACT
As a small, agile company, we seek high performers who relish the idea that their efforts will directly impact our customers and help shape the next evolution of background investigations.
We are seeking a detail-oriented, hardworking, and team-focused Verification Specialist / Call Center Representative. In this role, you will ensure accurate and timely background checks while delivering a high level of professionalism in all interactions.
As a small, agile company, we seek high performers who relish the idea that their efforts will directly impact our customers and help shape the next evolution of background investigations.
We are seeking a detail-oriented, hardworking, and team-focused Verification Specialist / Call Center Representative. In this role, you will ensure accurate and timely background checks while delivering a high level of professionalism in all interactions.
Key Responsibilities
- Verify employment, education, and references by contacting appropriate sources.
- Conduct 70+ professional and clear phone calls daily.
- Gather information efficiently using phone, fax, and email.
- Research and retrieve data accurately from various websites and databases.
- Provide timely updates to clients on verification progress.
- Support team goals by completing additional tasks as assigned.
Qualifications
- Experienced: Minimum of 2+ years in call center or customer service roles and 1 year in an office environment.
- Educated or Experienced: A college degree in Criminal Justice, Pre-Law, Paralegal, Journalism, or Political Science (preferred) or 3+ years of related work experience.
- Fast and Accurate: Typing speed of 50+ words per minute with high accuracy.
- Trustworthy: Able to pass security clearance to obtain a Permanent Employee Registration Card (PERC).
Soft Skills
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Adaptable and quick problem-solver.
- Dependable team player with a customer-first mindset.
Benefits
- Full-time role
- Training and development opportunities.
- Be part of a dynamic and impactful organization.
Excited to receiving your application! All of your information will be kept confidential according to EEO guidelines.
KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
WHO WE ARE
KENTECH Consulting, Inc. is the premiere background investigation solutions firm in the U.S. As a licensed Private Detective Agency, our experts use the latest technology to provide comprehensive, reliable reports to help our clients make sound business decisions. We have our finger on the pulse of the industry and understand your business demands. With multi-industry experience, we provide compliant services with a diverse host of investigation services.
WHAT WE DO
KENTECH offers customized solutions tailored to the industry that matters most to any business. Our innovative, sophisticated tools allow us to provide digital background and security checks up to 75% faster than traditional methods. As an established authority for background checking technology throughout the U.S., KENTECH offers instant access to more than 500 million records in our database.
OUR VISION
To help the world make clear and informed decisions.
OUR MISSION
KENTECH is a global provider of background investigation services. We are committed to providing our clients with fast and accurate results.
Careers
WE ARE LOOKING FOR. . . .
Remarkable people who are critical thinkers, intellectually curious and passionate.
People who are great at what they do and create value by generating ideas and results that exceed expectations and delight customers.
Kindred spirits—people interested in being a part of the background checking industry and who "get" our noble vision of helping revolutionize digital identification with amazing solutions and zealot for customer service.
People who relish a good challenge and have never walked away from a problem that they could not resolve.
Those who accept nothing less than being part of a high-performing company that encourages every individual to be at their "professional best".
People who know the meaning of "work hard/play hard", who like to laugh and have fun at work, consider their co-workers to be friends.
Individuals who are as excited by our future as we are (and want to be a part of it).
IF THIS IS YOU, CHECK OUT OUR CURRENT OPPORTUNITIES—DON'T DELAY ; YOUR TEAM AWAITS.
(if you already have a resume on Indeed)