Customer Service Manager - State Farm Agent Team Member Virginia Beach, VA

Customer Service Manager - State Farm Agent Team Member

Full Time • Virginia Beach, VA
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development

About Us
Fischer Insurance Agency Inc. is a local Agency that has been serving the Hampton Roads area for 20 years.  We are licensed in all of VA and NC.  This opportunity will be for a Virginia Beach location set to open in July 2025 however the start date would be much sooner based on experience and licensing.

Compensation Package
This role comes with an estimated annual salary of $40,000-$50,000, reflecting industry standards and location factors.

Responsibilities
  • Welcome clients warmly and direct them to the relevant team members
  • Coordinate appointment scheduling and office interactions
  • Handle incoming inquiries and maintain accurate customer records
  • Initiate sales discussions with clients, identifying potential insurance solutions
  • Ensure excellent customer service and follow up on client requirements
  • Contribute to administrative tasks and projects within the team
Qualifications
  • Background in a receptionist or customer service role
  • Exceptional communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Familiarity with engaging in sales conversations
  • Basic computer proficiency, including Microsoft Office and CRM systems
Benefits
  • Compensation Package
  • This role comes with an estimated annual salary of $40,000-$50,000, reflecting industry standards and location factors
  • Perks and Benefits
  • Reimbursement for licensing fees
  • Bonus tied to performance
  • Competitive salary
  • Flexible work arrangements
  • Opportunities for career advancement
  • Paid leave
  • Ongoing training and development


 
 
Compensation: $40,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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