Servpro is an industry leader in property damage restoration with more than 2,200 locations nationwide. We specialize in fire, water, mold, and biohazard cleaning. Our local franchises serve Lehigh County and the surrounding areas.

Position Description

Our Contents Division works inside damaged properties to recover and restore customer belongings. We are seeking a Lead Contents Recovery Technician to join our team! You will be responsible for organizing, inventorying, packing, and transporting household goods, including small items and large furniture. This role oversees junior Technicians and reports directly to the Contents Division Manager. The ideal candidate will have previous experience managing teams.

Responsibilities:

Manage junior Technicians; communicate clear expectations and supervise on-site activities
Carefully handle customer belongings such as furniture, electronics, art, textiles, etc., and maintain quality control standards
Maintain a detailed inventory; capture and upload photos for insurance documentation
Neatly pack and unpack items according to company procedures
Carry and organize furniture and boxes within our storage warehouse
Follow safety instructions regarding the use of chemicals and supplies
Occasionally assist in cleaning contents

Skills & Requirements:

Experience in cleaning, moving, packing, and/or inventory management
Experience managing junior employees
Exceptional customer service skills
High School Diploma/GED
Valid Driver’s License and ability to safely operate large vehicles
Previous experience with iCat or similar software is a plus!

Physical Demands: This is a labor-intensive role. Individuals must be able to perform extensive standing, walking, climbing, and lifting.

Pay: $20 - $22 per hour, based on experience. $1,200 sign-on bonus!

Full-time employees are eligible for benefits at 90 days

Compensation: $25.00 - $30.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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