Customer Relations Representative - State Farm Agent Team Member Chicago, IL

Customer Relations Representative - State Farm Agent Team Member

Full Time • Chicago, IL
State Farm Insurance Agent's Office seeks an energetic, enthusiastic, organized, detail-oriented individual with the hunger & desire to succeed, who would be committed to contributing to a positive and productive team and workplace. Insurance Licenses are required for this position, which candidate must possess or possess the ability and commitment to obtain asap.

We encourage you to apply and bring your expertise if you’re a:

  • Charismatic person:  Your interpersonal skills are second-to-none, and you’re able to apply market insights to identify and cultivate new clients, as well as tailor products and services to meet existing customers’ needs
  • Relationship builder:  Your focus is on the long game—building strong relationships within local communities and organizations, while maintaining open lines of communication for future sales opportunities.
  • Highly driven and performing and Results Oriented:  You enjoy prospecting for new customers, cross selling existing customers, taking care of existing customers, demonstrating resiliency and applying your enthusiastic work ethic to generate leads and close deals
Qualifications/Experiences:

  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Previous employment in a service/retention and/or sales role where you have successfully turned prospects into customers
  • Insurance Licenses required — or willingness and possess the ability to acquire Property & Casualty and Life & Health asap
  • Insurance agency experience preferred
  • Bilingual Spanish, or other languages helpful
  • This is an in-office position only   Candidates who are located in or near the Northside of Chicago area are preferred
Skills:
  • Strong communication skills (written/verbal)
  • Great interpersonal skills and a proven ability to build rapport with prospective and existing customers - Customer focused - Skills in creating relationships from a cold start.
  • Relationship building and strong local network in the community. 
  • Effective time management
  • Well Organized - Strong Time Management
  • Coachable - Positive Attitude
  • Stong work ethics
  • Strong Influence & Negotiation skills  -  Well-developed persuasion skills  - Able persuade/convince customers to buy products or services based on needs
  • Ability to educate all customers on proper coverage to address gaps
  • Productive - with the Hunger & Desire to Succeed
  • Highly Proficient in responding to customer situations with sensitivity
  • Ability to handle high-stress situations calmly.
What we offer
  • Base comp•
  • Uncapped incentive bonus
  • Paid time off 
  • Professional office work environment
  • Profit Sharing Plan
  • M-F daytime schedule - NO Weekends or evenings
  • Training & development
  • Growth potential/opportunities for advancement within my agency
  • Reimbursement of insurance licensing fees after 3 mths from acquiring them,  if unlicensed
•Starting compensation for this role is determined by a number of factors including skills, insurance experience, education and insurance licenses/certifications. 
 
~~  Candidate must possess required Insurance Licenses or be capable of acquiring those licenses asap ~~

This in-office position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
Compensación: $18.00 - $30.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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