Responsive recruiter
Benefits:
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Benefits:
- Guaranteed hourly rate
- Paid Vacation, Holidays, and Sick Time
- 401(k) plan + employer matching contributions
- Medical, Dental, Vision Insurance with employer contributions
- Monday to Friday schedule
- Company provided EAP (Employee Assistance Program)
National Service Bureau (NSB) is looking for an experienced Collections Specialist to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35+ years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.
Collections Specialist Essential Job Functions:
· Communicate via phone with people with all backgrounds and personalities
· Make outbound calls (75+/day)
· Utilize software to note accounts and communicate with insurance companies
· Negotiate and lead conversations to recover the highest balances for our clients
· Communicate with team members to coordinate on accounts
· Document accounts with proper notes to ensure quick communication
· Adhere to company policies and procedures
Entry Level Collector Job Requirements:
- Meet the collector target metrics
- Compliance focused mindset (FDCPA, UDAPP, CFPB)
- Strong ability for empathy
- High level of professionalism
- Great communication skills
- Ability to stay motivated and positive
- Attention to detail
- Experience with time management
- Computer and typing skills
- Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your skills by providing the knowledge and experience necessary to be successful in the role. New team members learn about the industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on making sure you succeed out of the gate.
NSB Core Values:
- Follow Through
- Be Engaged
- Think First
- Be Respectful
- Be Accountable
NSB Culture & Environment:
- Diverse and friendly team
- Emphasis on work/life balance
- No nights/weekends
- Positive environment
- Performance-based incentives
- Advancement opportunities
We are excited for you to join us!
To stay up to date on our latest postings we invite you to:
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Like us on FaceBook:
https://www.facebook.com/nationalservicebureau/
Visit our careers page:
https://national-service-bureau.careerplug.com/account
https://national-service-bureau.careerplug.com/account
Compensation: $18.00 - $21.00 per hour
National Service Bureau
GROW WITH US!
At National Service Bureau (NSB), our roots as a local family business have allowed us to grow organically into an agency with nationwide coverage. We bring a breadth of experience and a range of services to the recovery of delinquent accounts receivable and subrogation, with a core foundation of compliance and being in service to our clients.
NSB seeks out team members that demonstrate empathy, character, and integrity. We value accountability and team work. We are looking for new team members who share these values to grow their career with us. Whether you’re new to this industry or an established professional seeking greater opportunity, if these values are important to you, apply today!
NSB seeks out team members that demonstrate empathy, character, and integrity. We value accountability and team work. We are looking for new team members who share these values to grow their career with us. Whether you’re new to this industry or an established professional seeking greater opportunity, if these values are important to you, apply today!
The key difference with NSB begins with valuing both our team and our clients. We take pride in having a great team of professionals than can meet our client’s recovery needs with efficient and ethical service. Our Core Values include:
· Follow Through
· Be Engaged
· Think First
· Be Respectful
· Be Accountable
· Follow Through
· Be Engaged
· Think First
· Be Respectful
· Be Accountable
Company Website: www.nsbi.net
(if you already have a resume on Indeed)