Customer Service Manager - State Farm Agent Team Member
Full Time • Bloomington, IN
Responsive recruiter
Replies within 24 hours
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Allison Allen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Take into consideration that this position requires 2 years of experience with Allison Allen State Farm, and a Property & Casualty and Life & Health License.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
DUTIES & RESPONSIBILITIES:
DUTIES & RESPONSIBILITIES:
- Oversee the customer service team and daily operations.
- Develop and implement customer service policies and procedures.
- Handle escalated customer complaints and issues.
- Train and mentor customer service representatives.
DESIRED ABILITIES
- Strong leadership and organizational skills.
- Excellent communication and problem-solving abilities.
- Highly Motivated
- Takes ownership of challenges
- Collaborative and approachable
- Positive Attitude
BENEFITS
- Group life insurance
- Paid time off (vacation, personal/sick time)
- Continuing education application and renewal fees paid for
- Simple IRA
- Hourly pay plus commission/bonus
- Flexible hours
- Growth potential/opportunity for advancement
- Valuable experience
- Monthly team training
- Great work/life balance
Compensation: $50,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Allison Allen - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Bloomington,IN.
- Our office is open 9am-5pm .
- I am a second generation State Farm agent.
- We currently have 5 team members at our agency.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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