Now Hiring: Direct Care Staff (Full-Time) – Mega Touch Concepts Inc. Gastonia

Now Hiring: Direct Care Staff (Full-Time) – Mega Touch Concepts Inc.

Full Time • Gastonia
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Free food & snacks
  • Bonus based on performance
  • Flexible schedule
NOW HIRING: Direct Care Staff (DCS)

Level III Residential Treatment Facility

Position Overview

Direct Care Staff provide direct supervision and support to youth in a Level III Residential Treatment Facility. This role is responsible for maintaining a safe, structured, and therapeutic environment while assisting residents with daily routines, behavior support, and life skills development in accordance with each client’s treatment plan.

Key Responsibilities

  • Provide 24/7 supervision to ensure safety and well-being of residents

  • Support behavior management plans and reinforce positive behaviors

  • Assist with daily living skills including hygiene, meals, chores, and routines

  • De-escalate crises using approved techniques and trauma-informed care

  • Complete timely documentation (shift notes, incident reports, behavior logs)

  • Transport residents to school, appointments, and community activities (as assigned)

  • Maintain professionalism, confidentiality, and appropriate boundaries

Minimum Qualifications

  • High School Diploma or GED

  • Must be at least 21 years old

  • Valid driver’s license with acceptable driving record

  • Ability to pass background check, drug screening, and TB test

  • Ability to work flexible shifts (days, evenings, weekends, holidays)

Preferred Qualifications

  • Experience working with youth in residential or behavioral health settings

  • Education in Human Services, Psychology, Social Work, or related field

  • Crisis intervention or behavior management training

Skills Needed

  • Strong communication and teamwork skills

  • Ability to stay calm under pressure

  • Consistent and fair in enforcing facility rules

  • Strong documentation and time-management skills

Work Environment

  • Residential treatment setting for youth with emotional/behavioral challenges

  • Physically active role; must be able to respond to behavioral crises

Why Join Us?

  • Meaningful work making a difference in youth lives

  • Supportive team environment

  • Training provided

  • Opportunities for growth and advancement

Compensation: $17.00 - $20.00 per hour




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