Family Support Specialist 1 – Family Empowerment
Fulltime
Location: Northampton, MA
Salary: $41,454.40 Annually
Schedule: Monday - Friday, 8 Hours daily, between 9AM-5PM with flexibility to best meet case load needs, adjusting hours as needed. Some travel for In-Person Outreach Services made available throughout Hampshire & Franklin Counties.
ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. Family Empowerment, believes that information is power for families and individuals to build a rich and full life as they live and grow in their communities. We help families find state, local and private resources to develop a unique plan of action - and along the way create and offer a host of activities for fun, education and inclusion. Family Support Specialists are a key resource to families who have a member with a disability! You will provide training, needed information, access to resources, family support contacts and referrals to other agencies and supports. On a wider level, you will help educate the community about disabilities and/or autism and how to help better support families, as well as facilitating social, educational, support groups and recreational activities for people of all ages.
Key Responsibilities:
- Providing individualized support to families.
- Act as a liaison between programs, families, and providers.
- Complete intakes/assessments.
- Develop support plans and intervention strategies.
- Promote Community Integration.
- Help Maintain and expand an extensive community-based network of support & informational resources.
- Provide Case Management to families in complex situations.
Qualifications:
- Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 2-year college education.
- Over 1-year direct experience working with families or individuals with disabilities.
- Broad knowledge of disability support services.
- May be required to complete First Aid, CPR, OSHA and/or Safety Care training based on program needs.
- Valid driver's license and reliable transportation/vehicle required.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.