Customer Service Representative
San Jose
Future Opening: Customer Service Representative
Full Time • San Jose
Benefits:
- Pension
- Opportunity for advancement
- Paid time off
Job Title: Sales Admin/Sales Support
Job Type: Full-Time
About Us: California Sport Design is a supplier of custom printed and embroidered apparel for Schools, Sport Teams, Corporations and other small businesses throughout California since 1985. We are seeking a reliable and detail-oriented Sales Admin/Sales Support Representative to join our company. If you are a team player with strong multitasking skills and a knack for providing excellent customer service, we want to hear from you!
Requirements:
• Previous experience in customer service/inside sales
• Dependable and detail-oriented
• General knowledge of Excel
• Knowledge of QuickBooks (a plus)
• Knowledge of CRM software (a plus)
• Ability to prioritize and multitask
• Outgoing, positive personality with customers and coworkers
• Available 8AM-5PM Monday-Friday, with occasional overtime
Responsibilities:
• Create work orders for new projects submitted by sales representatives
• Schedule jobs for production, coordinating with the production team to ensure timely completion and efficient workflow
• Monitor job progress and schedule shipments upon completion
• Assist in purchasing products online from various suppliers
• Update and manage CRM software database
• Provide customer service and quotes for various customers
• Help manage inventory to fulfill program orders
• Answer phones and provide customer assistance as needed
• Support both owners with various projects as required
Job Type: Full-Time
About Us: California Sport Design is a supplier of custom printed and embroidered apparel for Schools, Sport Teams, Corporations and other small businesses throughout California since 1985. We are seeking a reliable and detail-oriented Sales Admin/Sales Support Representative to join our company. If you are a team player with strong multitasking skills and a knack for providing excellent customer service, we want to hear from you!
Requirements:
• Previous experience in customer service/inside sales
• Dependable and detail-oriented
• General knowledge of Excel
• Knowledge of QuickBooks (a plus)
• Knowledge of CRM software (a plus)
• Ability to prioritize and multitask
• Outgoing, positive personality with customers and coworkers
• Available 8AM-5PM Monday-Friday, with occasional overtime
Responsibilities:
• Create work orders for new projects submitted by sales representatives
• Schedule jobs for production, coordinating with the production team to ensure timely completion and efficient workflow
• Monitor job progress and schedule shipments upon completion
• Assist in purchasing products online from various suppliers
• Update and manage CRM software database
• Provide customer service and quotes for various customers
• Help manage inventory to fulfill program orders
• Answer phones and provide customer assistance as needed
• Support both owners with various projects as required
Compensation: $25.00 - $40.00 per hour
About Us
39 years in Business
We are committed to delivering exceptional customer service and maintaining an outstanding reputation. Leveraging our extensive experience, we ensure a seamless transaction process and superior quality prints.
All of our work is conducted in-house, allowing us full control over the production schedule. While our standard turnaround time is 7-10 business days, expedited printing options are available upon request.
(if you already have a resume on Indeed)