Medical Records Specialist
Outpatient Northampton Clinic
Full Time
Schedule: Monday-Friday, 9a-5p
Starting Pay: $18.50
Position Summary:
Medical Records Specialist will be responsible for a variety of duties necessary to run the Records Department efficiently, including but not limited to being crossed trained in all office position such as Client Service Specialist. He/She will serve as liaison for information and communication between clients and the medical record needs.
Position Responsibilities:
- Gathers all interoffice requests and distributes appropriately, ie: nurses and back staff lounge.
- Send medical records as requested as per signed ServiceNet release states.
- Answers all electronic records requests regarding medical records.
- Sends all Attendance Verification letters.
- Scans and uploads Rogers Affidavits & Treatment plans in to clients charts and tracks through log.
- Send and Logs Termination letter sent by Director of Med clinic.
- Maintains master client log by completing assigned task and tracking number of requests from various sources; corrects and communicates problems according to established procedures.
- Answers and logs all phone messages for Medical records dept.
- Retrieves medical records by following procedures; documenting reasons records cannot be released. i.e. non comply list.
- Starts Supervisory approval messages to appropriate supervisors.
- Accepts and forwards all Subpoena/Court Documents to supervisors.
- Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
- Maintains patient confidence by keeping patient records information confidential.
Qualifications:
- A high school diploma or GED certificate.
- Medical records experience preferred.
- Knowledge of medical terminology a plus.
- Basic computer skills.
- Attention to detail and quality focus.
- Communication skills.
Benefits / Incentives:
- Paid orientation and trainings.
- Generous time-off package.
- Comprehensive health and dental insurance plans.
- 403(B)-retirement plan, with employer matching.
- Long-term disability benefits; paid life insurance.
- Advancement opportunities; tuition assistance; and several more benefit options.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
