Customer Service Representative - State Farm Agent Team Member
Full Time • Edmond - OK
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’ve been in business for four years and lead a team of five team members in addition to myself. From the beginning, the goal has been to build an office where people genuinely enjoy coming to work and feel supported by those around them. We believe life is too short to spend your days somewhere you don’t enjoy — and since work is where we spend so much of our time, caring for one another comes naturally, not because we have to, but because it’s who we are.
I’ve been in business for four years and lead a team of five team members in addition to myself. From the beginning, the goal has been to build an office where people genuinely enjoy coming to work and feel supported by those around them. We believe life is too short to spend your days somewhere you don’t enjoy — and since work is where we spend so much of our time, caring for one another comes naturally, not because we have to, but because it’s who we are.
For our team, we offer a 3% IRA match, life insurance, and disability insurance to support long-term stability. Our culture is fun, people-first, and built on mutual respect and connection. We’re looking for someone who values teamwork, wants to be part of a supportive environment, and is excited to grow in a place where relationships truly matter.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Blake Jordan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Edmond, OK and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none