7Yrs IT Asset Management Software Program Analyst Washington DC

7Yrs IT Asset Management Software Program Analyst

Full Time • Washington DC
Role : ITAM Software Program Analyst

Client : DC Government

Location : Washington DC (Hybrid )

Job Description:

Responsibilities:

Responsibilities: 
Program Development and Oversight: 
• Design, develop, and oversee the implementation of a robust **Software Asset Management Life Cycle Program.
 • Establish policies, processes, and governance for the management of software assets across the organization. 
• Define and implement workflows to ensure effective tracking and reporting of software usage and compliance. ServiceNow Implementation: 
• Lead the integration and configuration of **ServiceNow IT Asset Management (SAM)** modules, including Software Asset Management Professional.
 • Collaborate with stakeholders to customize ServiceNow workflows and reporting dashboards to meet organizational needs. 
• Provide recommendations for ServiceNow optimizations and upgrades regarding ITAM/SAM functionalities. 

Software License Management: 
• Manage and track software licenses, entitlements, and compliance requirements. 
• Conduct periodic audits to identify risks, licensing gaps, and cost-saving opportunities.
 • Partner with procurement teams to negotiate software license agreements and renewals. 

Stakeholder Collaboration:
 • Work closely with IT, procurement, and finance teams to align software asset management practices with organizational goals.
 • Collaborate with vendor management teams to ensure accurate contract and license tracking. 
• Provide training and guidance to stakeholders on SAM policies, processes, and tools.
 
Data Analysis and Reporting: 
• Develop and maintain reports and dashboards to provide visibility into software usage, compliance, and cost savings. 
• Perform data analysis to identify trends, risks, and opportunities for process improvement.
 • Ensure the accuracy and integrity of data within the SAM tools. 

Qualifications: 
Education and Experience: 
• Bachelor’s degree in information technology, Business Administration, or a related field (or equivalent work experience).
 • 7+ years of experience in IT Asset Management (ITAM) with a focus on Software Asset Management (SAM) 
• Hands on experience with ServiceNow implementation, particularly the ITAM or SAM modules. 

Technical Skills: 
• Proficiency in Service Now ITAM/SAM Professional or similar platforms.
 • Strong understanding of software licensing models. • Familiarity with ITIL principles and best practices. 

Soft Skills:
 • Excellent analytical and problem-solving skills • Strong communication and interpersonal skills.
 • Strong communication and interpersonal skills to effectively collaborate with cross-functional teams. 
• Ability to lead projects and manage competing priorities in a fast-paced environment.
Compensation: $75.00 - $80.00 per hour




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