Benefits:

Competitive salary
Paid time off
Training & development

Are you ready to join an award-winning team that provides excellent customer service and value?

📞 WE'RE HIRING: CSR / RECEPTIONIST
Location: Nesto of Augusta – 4396 Lamkin Dr., Evans GA 30809
Full-Time | Monday–Friday | 8:00 AM – 5:00 PM

Are you an organized, customer-focused professional looking to join a fast-growing, dynamic team? Nesto of Augusta is looking for a Customer Service Representative / Receptionist to be the welcoming voice and administrative backbone of our operation!

About Us:
Nesto of Augusta is a multi-brand home improvement company offering a full suite of residential and commercial services through six premium brands:
🔧 House Doctors Handyman
🎨 360° Painting
🧼 The Grout Medic
🪟 Window Gang
🚪 ProLift Garage Doors
🗄️ KitchenWise/ClosetWise

WHAT WE OFFER?

Competitive compensation structure
Growth and advancement opportunities in an award-winning franchise.
Full time position
Company values include craftsmanship, continuous improvement, integrity, open minded, and teamwork
Achieve work-life balance with no weekend work requirements
Paid training and career planning provided
A cohesive team culture with regular events

POSITION OVERVIEW

This position is for highly organized and customer-centric individuals who have a passion for delivering outstanding results. If you are an outgoing, organized professional, this is a great opportunity to develop alongside a fast growing company. You work closely with the Office Manager managing emails, dispatching technicians, and assisting with sales support and customer service by phone and email. Basic understanding of the Construction/ Service Trade is preferred.

What We’re Looking For:
✅ Friendly, professional demeanor
✅ Excellent communication and multitasking skills
✅ Strong organizational and computer skills (Microsoft Office, CRM use a plus)
✅ Prior experience in customer service, reception, or administrative work

👉 Bonus Points: If you have construction or home improvement knowledge – you’ll go straight to the top of our list! We highly value team members who understand the trades and can speak confidently with both clients and technicians.

RESPONSIBILITIES:

Greet and assist visitors in a professional and courteous manner.
Answer and direct all incoming calls, take messages, and respond to inquiries.
Provide excellent customer service by addressing client questions and concerns.
Schedule and confirm appointments as needed.
Maintain organized records of customer interactions and transactions.
Assist with administrative tasks such as data entry, filing, and document preparation.
Manage incoming and outgoing mail and packages.
Ensure the front desk and reception area remain clean and presentable.
Support various departments with additional tasks as needed.
Dispatch service calls and coordinate scheduling efficiently.

SKILLS AND REQUIREMENTS:

5+ years of experience with office admin duties
Excellent written and verbal communication skills, Professional demeanor and appearance.
Detail-oriented and highly organized, Strong problem-solving skills and attention to detail.
Proficient with general office technology and software including Google Workspace
Basic knowledge and understanding of Construction is preferred
Experience with Service Technician Dispatching is an asset
Relevant degree or certification would be considered an asset
Ability to learn and operate basic computer programs and systems
Friendly personality and committed to providing the best customer service experience
A strong work ethic and highly dependable
Ability to multitask and work efficiently in a fast-paced environment.

Office assistant, administrative assistant, office, admin, assistant, customer service, customer service rep

Compensation: $20.00 per hour

House Doctors is the trusted handyman service for all of your home repair and home improvement needs. Our handyman technicians possess years of experience and are highly skilled in a wide range of trades. And when you hire House Doctors, you’ll have peace of mind that our employees are fully insured and every job that we perform is backed with a one-year labor guarantee.

Here’s just some of the reasons why House Doctors is the trusted handyman professional in locations throughout the U.S.

Prompt & Precise – We show up at a scheduled time that fits your schedule and promise to complete the job to your satisfaction.
Experienced & Insured – Our technicians have years of experience and are fully bonded and insured.
Guaranteed – Every job that we perform is backed by a one-year guarantee.
Customer Service – We pride ourselves on providing excellent customer service to each and everyone of our customers. We treat your home like it’s our own!
Well Marked and Stocked Vans – Our logoed vehicles are well marked, and are stocked with a wide range of tools and materials.

With House Doctors no job is too small! From minor home repairs to more complex home improvements, we can do it all!

(if you already have a resume on Indeed)