Logistics Operations Specialist
Full Time • Hybrid - US
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Operations Specialist (Transportation)
Job Description
At Castlery, we pride ourselves on fostering innovation and collaboration to deliver outstanding results in the logistics and distribution space. We believe in empowering our team to take ownership of their work and drive meaningful impact. As a Operations Specialist, you’ll play a pivotal role in shaping the efficiency and performance of our distribution operations. This is a hybrid role that requires 3-4 days a week at our beautiful downtown Winston-Salem office.
What you'll be doing
As a Operations Specialist, you’ll lead a team and oversee critical areas of our distribution operations. This role combines strategic thinking, hands-on leadership, and collaborative problem-solving. Key responsibilities include:
- Team Leadership: Manage and mentor a small team of associates in areas such as 3PL performance oversight, import container coordination, volume forecasting, billing analysis, and supplier claims.
- Process Improvement: Design and implement efficient workflows that ensure on-time delivery, accuracy, and inventory excellence.
- Data-Driven Insights: Analyze data to identify trends, improve performance, and develop actionable strategies.
- 3PL Partnership: Build and maintain strong relationships with 3PL providers to drive performance, compliance, and cost optimization.
- Collaboration: Work cross-functionally with supply chain, finance, and operations teams to enhance inventory initiatives, volume forecasts, and reporting tools.
- Problem Solving: Proactively address challenges in warehouse operations, import logistics, and claims management to ensure smooth processes and happy stakeholders.
- Performance Monitoring: Track and report on KPIs, SLAs, and cost metrics, providing feedback and actionable insights for continuous improvement.
What you'll need
We’re looking for a self-starter with a passion for logistics and a knack for leadership:
Educational Background: An AAS degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
Experience:
We’re looking for a self-starter with a passion for logistics and a knack for leadership:
Educational Background: An AAS degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
Experience:
- 2-4 years in operations, logistics, or supply chain management
- At least 1 years of team leadership experience with a proven ability to inspire and motivate.
Skillset:
- Strong understanding of warehouse operations, 3PL management, and or transportation.
- Analytical mindset with the ability to transform data into actionable insights.
- Excellent communication and interpersonal skills to build trust across teams
Tools & Tech: Familiarity with logistics systems (TMS, WMS, ERP) and proficiency in Microsoft Excel.
What we promise
Our first promise - the ride of a lifetime.
You’ll be joining a company in its most exciting phase; we’ve proven our product-market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organization at a global-level.
Our second promise – a place to thrive.
We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.
We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development. Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people to perform at their best level and believes in partnering our employees to raise that level as they grow with us.
Flexible work from home options available.
Compensation: $55,000.00 - $70,000.00 per year
About Castlery
Shopping for furniture has always been about filling a room with expensive design trends.
We wanted to turn the tables.
Because we believe everyone deserves a space to thrive.
A space to be wholly, truly themselves, without the burden of being out-priced or forced to choose "fast furniture".
We create furniture that opens everyones’ eyes to the spaces they already have—and the life that’s yet to be lived in them.
We create furniture that opens everyones’ eyes to the spaces they already have—and the life that’s yet to be lived in them.
Come Join Us !
Founded in Singapore in 2013, Castlery is a digital-first furniture lifestyle brand delivering to 54 metropolitan areas across the United States, Australia and Singapore. Our mission is to create quality and beautiful furniture pieces and empower every customer to create an inspiring space. A space in which they can thrive and be their best self.
With our international markets now contributing close to 80% of our group revenues, we are entering a phase of hypergrowth as we seek to firmly establish Castlery as the customers' furniture lifestyle brand of choice. We are looking for creative and ambitious talents to join our team on this journey.
As a digital-first tech start-up, we are driven by curiosity and move on insightful data to steer our decisions. We lead with a growth mindset and the belief that the combination of each individual's passions and skills carry the company upward and forward. At Castlery, it's where all ideas are listened to, and brainstorming means that job titles get left at the door. This is where self-starters can really make their mark, thriving and evolving as they go.
If making an impact gives you a reason to roll out of bed in the mornings, come join us!
With our international markets now contributing close to 80% of our group revenues, we are entering a phase of hypergrowth as we seek to firmly establish Castlery as the customers' furniture lifestyle brand of choice. We are looking for creative and ambitious talents to join our team on this journey.
As a digital-first tech start-up, we are driven by curiosity and move on insightful data to steer our decisions. We lead with a growth mindset and the belief that the combination of each individual's passions and skills carry the company upward and forward. At Castlery, it's where all ideas are listened to, and brainstorming means that job titles get left at the door. This is where self-starters can really make their mark, thriving and evolving as they go.
If making an impact gives you a reason to roll out of bed in the mornings, come join us!
(if you already have a resume on Indeed)
Or apply here.
