Benefits:

Company car
Health insurance
Training & development
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Opportunity for advancement
Paid time off
Vision insurance

Position: Emergency Recovery Coordinator (ERC)

Reports To: General Manager or Owner

What does an ERC with Paul Davis do?

Serve your community when it needs it the most
Generate revenue opportunities by directly consulting with property owners impacted by fire, water damage, or other large-scale emergency events
Cooperate with public emergency response agencies and private entities
Create and retain customer loyalty and preference by establishing a positive and trusting relationship with the customer
Participate in restoration related community awareness events and programs
Proactively searches for, acts upon potential opportunities

ERC’s serve the community through their work with Homeowners, Property Managers, First Responders, and Community Leaders after traumatic events such as a fire or flood to help our customers receive the highest quality care as they transition from chaos to calm. As an ERC, you need to have background knowledge on emergency services in order to think quickly and make decisions that will best serve in times of need. ERC’s are dynamic speakers and comfortable when interacting in both one-on-one and group settings.

Why Join the Team? We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of serving, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission and Values to be more than just a service provider – our Emergency Recovery Coordinators are on the front lines of restoring their communities by directly consulting with property owners impacted by fire, water damage, or other large-scale emergency events. You will have autonomy after training to control your schedule and continually seek learning opportunities that will improve your skillset.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need

Mission: To provide opportunities for great people to deliver Best in Class results

Why the Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and sign mitigation work to stabilize and secure the structure and prevent further damage to the property. The ERC will develop a positive and trusting relationship with the property owner.

Team Compensation and Benefits:

Base of $50k + commission.
There is NO LIMIT to earning potential, and there is plenty of opportunity available with warm leads given multiple times a day.
The top earning ERC's within the Paul Davis network earn as much as $350k a year!
Ongoing Leadership Development Program and industry events
Three months of structured training to learn the Paul Davis Way
Access to Paul Davis University and regular training opportunities
Cell phone and computer provided by the company
Company vehicle and gas reimbursement
PTO and sick days with a flexible schedule
401k + 401k Matching
Health Insurance
Dental Insurance
Vision Insurance

Team Qualifications (Requirements):

Ability to clearly deliver truth and give certainty when property owners need it most
Proficient with a variety of current technology
Career emphasis on learning and continuing education
Sound planning and organizational skills
Excellent communication and presentation skills
Valid Driver’s license and satisfactory driving record required
Relevant experience with sales
Experience in emergency services is preferred but not required

Role on the Team (Job Functions):

Be familiar with assigned territory
Responsible for educating the customer on services offered
Monitors interprets and responds to lead sources
Establish and maintain positive relationships in the local community
Volunteer time to related community events
Marketing
Achieve and remain current in required certifications
Provide emergency recovery kits and services to the impacted property owner
Support franchisee and franchisor organizational mission, vision, and value statement

Skills Desired of Team Member:

Servants heart to take care of others
Self-motivated to get results
Dedicated to helping people in times of need.
Is organized, but flexible. Must be able to prioritize and manage time.
Excellent communication skills
Thrives in high-stress situations
Enjoys working hard in a fast-paced, dynamic environment

Are you Paul Davis?

Before You Can Take the Field: Working Conditions and Physical Requirements: The physical environment requires the employee to work in all types of both indoor and outdoor conditions. Frequently required to use personal protective equipment, having the ability to stand or walk, occasionally bending, squatting, climbing stairs, and lifting up to 50 pounds.

We support and hire Veterans and we are an Equal Opportunity Employer!

Compensation: $50,000.00 - $250,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.