Customer Service Representative - State Farm Agent Team Member
Full Time • Hopkinsville - KY
Benefits:
- Flexible schedule
Who We Are
We’re a high-functioning, fast-moving office that takes our work seriously — but not ourselves. We believe great
service still matters, details are important, and doing things right beats doing things fast (most of the time). We laugh,
we win, and yes… we expect excellence.
What You’ll Actually Do
• Take great care of our clients (they’re the reason we’re here)
• Answer questions, solve problems, and be a calm voice when life happens
• Process policy changes, billing questions, and account updates accurately
• Follow proven systems — because winging it is not a strategy
• Document your work so future-you and your teammates thank you
• Own your tasks from start to finish (no mystery handoffs)
This Job Is Probably For You If…
• You like checking things off a list
• You show up on time and do what you say you’ll do
• You can be professional without being robotic
• You enjoy helping people and solving problems
• You appreciate clear expectations and structure
This Job Might Not Be For You If…
• You prefer chaos to checklists
• “Close enough” is your personal motto
• Accountability makes you uncomfortable
• You’re allergic to follow-through
What We Offer
• Competitive compensation with room to grow
• Performance-based incentives (results matter here)
• Paid training — we don’t throw you into the deep end
• A supportive, team-first culture
• A long-term career opportunity, not a revolving-door job
How to Apply
Apply today and tell us why you’d be a great fit for a high-performing service team. Bonus points if you can follow
instructions and submit the application completely :)
We’re a high-functioning, fast-moving office that takes our work seriously — but not ourselves. We believe great
service still matters, details are important, and doing things right beats doing things fast (most of the time). We laugh,
we win, and yes… we expect excellence.
What You’ll Actually Do
• Take great care of our clients (they’re the reason we’re here)
• Answer questions, solve problems, and be a calm voice when life happens
• Process policy changes, billing questions, and account updates accurately
• Follow proven systems — because winging it is not a strategy
• Document your work so future-you and your teammates thank you
• Own your tasks from start to finish (no mystery handoffs)
This Job Is Probably For You If…
• You like checking things off a list
• You show up on time and do what you say you’ll do
• You can be professional without being robotic
• You enjoy helping people and solving problems
• You appreciate clear expectations and structure
This Job Might Not Be For You If…
• You prefer chaos to checklists
• “Close enough” is your personal motto
• Accountability makes you uncomfortable
• You’re allergic to follow-through
What We Offer
• Competitive compensation with room to grow
• Performance-based incentives (results matter here)
• Paid training — we don’t throw you into the deep end
• A supportive, team-first culture
• A long-term career opportunity, not a revolving-door job
How to Apply
Apply today and tell us why you’d be a great fit for a high-performing service team. Bonus points if you can follow
instructions and submit the application completely :)
Compensation: $35,000.00 - $50,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Michael Venable - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Hopkinsville.
- I have been a State Farm agent since 2000.
- I am a proud graduate of University of Kentucky.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Crystal Excellence Award
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none