Customer Service Manager - State Farm Agent Team Member
Full Time • New Orleans, LA
Responsive recruiter
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
ROLE DESCRIPTION:
We are seeking a dependable and proactive Assistant Office Manager who is eager to learn and grow within our company. The ideal candidate will possess strong administrative skills, attention to detail, and the ability to multitask in a fast-paced setting. This role is essential for maintaining the day-to-day operations of the office and supporting the Office Manager in various tasks, with a primary focus on simple yet impactful sales and service activities. If you are someone who values simplicity in their duties and is willing to learn and adapt, we encourage you to apply.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Find prospects and identify new business opportunities.
- Prepare and quote prospects, ensuring accurate and competitive pricing.
- Close prospects by following up on leads, negotiating terms, and finalizing contracts.
- Actively listen to understand customer needs and provide appropriate solutions.
- Effectively solve customer problems and provide timely resolutions.
- Demonstrate patience throughout every interaction with customers.
QUALIFICATIONS:
- Strong written and verbal communication skills.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Knowledge of sales processes and customer relationship management (CRM) tools.
- Professional demeanor and appearance.
- Dependable and eager to learn new skills.
Compensation: $42,000.00 - $58,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in New Orleans, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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