No experience needed! FULL TRAINING! Customer service/sales! Hybrid - US

ELEVANCE NYC

No experience needed! FULL TRAINING! Customer service/sales!

Full Time • Hybrid - US
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • 401(k)
  • Health insurance
  • Paid time off
Entry Level Customer Service/Sales

BENEFITS
  1. Competitive Compensation
  2. Coaching and Mentoring
  3. Team Environment
  4. Career Growth Opportunities
KEYS RESPONSIBILITIES
We are seeking a Customer Service and Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

ROLES 
  • Conducting B2B presentations for our clients
  • Identify the customer’s problem, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
REQUIREMENTS
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Excellent written and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

Flexible work from home options available.

Compensation: $27.00 per hour




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