Contents Technician

Location

Red Deer County

Type

Full Time

Responsive recruiter

Benefits:

RRSP Matching after one year
Paid IICRC Certification Training
Company Clothing
Dental insurance
Health insurance
Vision insurance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team!
Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

Contents Technician

The Contents Technician position is a career in field services in the property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team addresses the property and the customer with skill, knowledge, and professionalism while preserving as much of the property as possible while working safely and efficiently on the job site. IICRC certifications are available as IICRC classes are offered

$18.00 - $20.00 per hour

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Survey damage within the property
Evaluate and record damage to all items within the property
Assist with the completion of supply orders for the contents division
Submit daily time sheets and code job hours to the supervisor
Complete cleaning processes for both contents and structural damage assigned jobs
Complete and file documentation on contents and laundry jobs
Complete notes of assigned jobs in our primary operating system (RMS)
Take photos of jobs assigned at the start, completion, and throughout the process
Keep equipment clean and organized in the shop
Responsible for unloading trash in assigned areas
Perform initial site visits
Set restoration equipment within guidelines

Competency – Knowledge, Skills and Abilities:

Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating system: RMS
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality

Preferred Education and Experience:

High School Diploma or GED
Customer Service experience

Physical Requirement:

Constantly move about job sites; stairs, walkways, roofs, crawl spaces
Stationary position up to 25% of the time within a vehicle
Occasionally requires a ladder to complete jobs
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 50lbs
Ability to safely operate a company vehicle

Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or provincial disability law is required to contact Human Resources to begin the interactive exchange process.

A “reasonable accommodation” is a change or adjustment to a job or work environment that allows a qualified individual with a disability, defined as a physical or mental condition that is permanent, ongoing episodic or of some persistence, and is substantial or significant limit on an individual’s ability to carry out important functions (or as otherwise defined by federal or provincial law), to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer
Paul Davis Restoration is an equal opportunity employer and employment equity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by the province, federal, or local law.

The above statements are intended to describe the general nature and level of work applicable to this position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Compensation: $18.00 - $20.00 per hour

Paul Davis of Red Deer

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.