Talent Acquisition Manager
Department: Recruitment
Full Time
Locations: Headquarters in Northampton w/travel between Springfield, Holyoke, and Greenfield
Schedule: M-F, 9a-5p
Salary: $75,000
Position Summary:
ServiceNet is a leading nonprofit organization dedicated to providing innovative mental health and human services across Western Massachusetts. We’re seeking a Talent Acquisition Manager to drive our hiring efforts, improve recruitment processes, and attract top talent for specialized roles. This role will manage daily recruitment operations, support hiring managers, and ensure a seamless candidate experience—helping ServiceNet continue its mission of delivering high-quality care and services to the community.
Key Responsibilities:
-
Lead Recruitment Operations: Oversee hiring activities, streamline processes, and track key metrics.
-
Source & Build Talent Pipeline: Use innovative sourcing strategies to attract top talent for critical roles.
-
Enhance Candidate Experience: Ensure smooth communication, efficient hiring, and a positive onboarding process.
-
Supervise & Develop Team: Mentor team, maintain compliance, and improve team performance.
-
Improve Hiring Strategies: Work with leadership to optimize workflows and workforce planning.
Qualifications:
-
3+ years of recruitment or talent acquisition experience
- Team management experience required
- Strong knowledge of hiring best practices, sourcing techniques, and employment laws
- Experience using applicant tracking systems (ATS) and recruitment technology
- Excellent communication, relationship-building, and organizational skills
- Industry experience in healthcare, non-profit, or specialized hiring
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans (if eligible).
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more!
Learn more about ServiceNet
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
