Job Description

Headline: Career opportunity for a strong Sales and Customer Support.

Requirements:

· Must have Sales and Customer Service experience

· Successful background interacting with customers on behalf of an organization.

· Ability to clearly communicate information about products, effectively respond to phone and email inquiries with courtesy, build trust and customer loyalty.

· Respond to product orders, process purchase orders quickly and provide exceptional customer service.

Responsibilities:

· Take orders, respond to customers complaints, and process returns.

· Present and sell company products and services to new and existing customers.

· Prospect and contact potential customers.

· Reach agreed upon sales targets by the deadline.

· Resolve customer inquiries, complaints and returns.

· Must be able to interact with customers on behalf of an organization, provide information about products and services.

Qualifications:

· Operations and customer service experience in a consumer product company.

· 2 years of experience supporting product sales and delivering strong customer support.

· Quickbooks or Peachtree experience preferred

· Furniture Hardware experience a plus.

· Must pass a background and reference check.

Who you are:

Accountable: Take ownership of your work and your projects from start to finish with a keen attention to detail.

Flexible: Switch gears on a moment’s notice and adapt to shifting priorities.

Collaborative: Build cross-functional relationships within the organization, with customers and vendors.

Passionate: Bring energy and a can-do attitude to the role every day.

Solutions-Oriented: Show off your problem-solving and decision-making skills while focusing on solutions.

We are:

· An established distributor of Furniture Hardware sales and customer focused company.

· Committed to an inclusive, growth culture encouraging learning and personal development.

· Devoted to taking care of employees with medical benefits.

. We are a culturally diverse caring team environment.

. We pay for monthly car parking.

Hours are 8:30-5PM. 37 1/2 hours per week.

Our Story

Selby Furniture Hardware Company, Inc., started in 1949 with the concept of offering a complete “one stop” source of hardware for the woodworking and furniture industry, dedicated to introducing new solutions to improve the assembly, design, and function of products in furniture manufacturing and related industries.

This concept was unique at the time and Selby became known as an innovator of new hardware. In 1964, Selby was dubbed the “Houdini of Hardware” by leading furniture designers and publications. Selby scours Europe and elsewhere for hardware developments that improve North American industries in home and office furniture, marine and aircraft interiors.

The company was started in 1949 by Sanford Bruckner after his honorable discharge from the U.S. Air Force in World War II. Neil Bruckner, his son, joined him in 1973 and is now President in charge of day-to-day operations. Today, Selby operates from a 110,000 square foot facility in the Bronx, New York.

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