Technical Trainer

Location

Fully Remote - US

Type

Full Time

We Are Paul Davis! Our company's mission is to provide opportunities for great people to deliver best-in-class results. 

Join Our Dynamic Team as a Technical Trainer!

Do you have experience in business or construction?  Are you looking to leverage your expertise in a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates multiple franchise locations across North America, seeks a Technical Trainer to join our robust Training Team!

POSITION SUMMARY:
Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm, and other disasters. The Paul Davis Network is made up of more than 340 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  

The Technical Trainer’s primary responsibility is to organize and conduct technical training on the following IICRC certifications: WRT, ASD, & FSRT, and estimating/scoping. This role will develop learning objectives, write training programs, and facilitate training classes at Paul Davis University and locations throughout North America.    

ESSENTIAL RESPONSIBILITIES:  
  • Currently be an approved IICRC Instructor or be capable of obtaining an approved Instructor status within 12 months 
  • Currently be Xactimate Certified or affiliated trainer or capable of obtaining certification within 6 months
  • Participate in and facilitate IICRC training classes and other relevant training classes within the industry 
  • Develop and facilitate courses related to reconstruction scoping and construction methods.
  • Develop learning objectives for training classes 
  • Develop and complete training programs and outlines for training classes 
  • Create and complete handouts, hands-on exercises, and tests for training classes 
  • Collaborate with the training department on objectives and aspects of the training classes 
  • Facilitates training classes at Paul Davis University and required locations throughout North America 
  • Complete administrative work regarding training class notes and attendees 
  • Attends and participates in weekly GS&R meetings with management 
  • Attends and participates in company meetings and training 
  • Participates and completes certifications for required IICRC courses 
  • Maintains IICRC Instructor Maintenance Requirement Program
  • Other duties as assigned
COMPETENCY - KNOWLEDGE, SKILLS, AND ABILITIES: 
  • Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowePoint, One Drive, Share Point, Adobe, etc.)
  • Knowledge of WTR, ASD, and FSRT certifications through IICRC 
  • Extensive knowledge of the restoration and reconstruction industry
  • Extensive knowledge of industry-based software (i.e., Xactimate, Symbility, DASH (RMS))
  • Excellent communication skills 
  • Leadership skills 
  • Public speaking skills 
  • Priority Management skills 
  • Ability to be inspiring and engaging to others 
  • Ability to learn and operate our primary operating systems 
  • Ability to create and facilitate lesson plans for training classes   
  • Ability to answer and communicate with trainees and team members 
  • Ability to work with office equipment (computer, printer, fax) 
  • Ability to work independently 
  • Ability to pass and maintain a satisfactory background check
  • Ability to operate a vehicle safely 
  • Ability to pass and maintain the required IICRC certifications 
  • Ability to become an approved IICRC instructor for WTR, ASD, and FSRT 
  • Capable of working in a team environment
  • Relatable to small business owners and their specific needs
  • Robust interest in microenterprise and growth development
  • Equipped to learn quickly and apply knowledge
  • Maintain a level of confidentiality 
  • Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics 
REQUIRIED EDUCATION AND EXPERIENCE: 
  • Bachelor’s Degree in business, related field, or relevant experience.
  • 7 plus years’ practical experience working within the restoration field 
  • IICRC certifications (90% or higher grade) in WRT, ASD, and FSRT 
PREFERRED EDUCATION AND EXPERIENCE: 
  • Experience in the restoration industry regarding water mitigation, mold remediation, lead and asbestos abatement, contents cleaning, contents packing, structure cleaning, and reconstruction. 
PHYSICAL REQUIREMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  • Must be able to stay in a stationary position up to 100% of the time 
  • The person in this position must occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone 
  • Occasionally will lift up to 10lbs
  • Ability to safely operate a company vehicle 
WORK ENVIRONMENT:
The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat.  Most work will be conducted over email, video conferencing, and telephone.  Employees must have access to a stable internet connection when working out of the office.  Employee will be subject to outdoor temperatures while traveling. Employees must use provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision. 
  
TRAVEL:
This position may require up to 75% travel.  This position requires travel to our home office in Jacksonville, FL and throughout North America. This position will also participate in team meetings, conferences, and training as required.  
 
REASONABLE ACCOMMODATION FOR DISABILITY:
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to perform the essential functions of a particular job satisfactorily and does not cause an undue hardship for the employer.
 
DISCLAIMER
Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
 
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This is a remote position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: pauldavis.com

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.