Responsive recruiter

Benefits:

Commission
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Profit sharing
Training & development
401(k)
Company parties
Health insurance

ROLE DESCRIPTION:

As a Customer Service Manager - State Farm Agent Team Member with Chris Burt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Oversee customer service and daily operations.
Answer and reply to incoming calls, texts and emails from customers.
Through a needs-based conversation, identify additional opportunities for our agency to serve our existing customers in more ways.
Oversee underwriting activity for new and existing customers.
Assist with customer claims.
Handle escalated customer complaints and issues.

QUALIFICATIONS:

Willing to obtain Property & Casualty insurance license.
Preferred 5+ years of experience in customer service.
Organizational & time management skills
Communication and problem-solving abilities.

Compensation: $45,000.00 - $55,000.00 per year

Looking for the skills and confidence to run a business in the future?

We are a growing agency with big dreams and lots of potential. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Chris Burt - State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
Our office is located in in GIlbert, AZ.
Our office is open 8:30 a.m - 5;00 p.m..

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

(if you already have a resume on Indeed)