Customer Service Representative / Full Time Hialeah

Customer Service Representative / Full Time

Full Time • Hialeah
Benefits:
  • Weekly Pay
  • Competitive salary
  • Opportunity for advancement
  • Training & development
Benefits/Perks
  • Bonus
  • Full training 
  • Career Growth Opportunities
  • Weekly pay
  • Positive work space
 
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, , and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, Team player, motivated  and is able to remain calm under pressure. 


Responsibilities 
  • insurance calls with customer 
  • collect relevant information and provide solutions
  • Refer to premade scripts 
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
  • Face to face interaction 
 
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Excellent phone and verbal communication skills
  • Reliable transportation 
  • Ability to work well under pressure
Compensation: $800.00 - $1,200.00 per week




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