Operations Manager
Location
Hybrid - US
Type
Full Time
- Bonus based on performance
- Opportunity for advancement
- Flexible schedule
- Training & development
Are you detail-oriented, organized, and passionate about personal and professional growth in the fitness and wellness space? We’re looking for someone like YOU to join our dynamic team as an Operations Manager!
As we continue to experience exciting growth, we need a motivated individual to help us manage and enhance key aspects of our business, including:
Key Responsibilities:
- Member Retention: Develop and implement strategies to keep our members engaged and motivated.
- Sales Management: Drive new and existing member sales to support growth and success.
- Scheduling: Oversee employee and member schedules to ensure smooth daily operations.
- Day-to-Day Operations: Handle a variety of tasks such as addressing member inquiries, managing vendor relationships, overseeing supplies, and more.
- Social Media Engagement: Assist with maintaining and growing our online presence.
You will need to become a fitness trainer to succeed in this role, but don’t worry—no prior experience is required! We will provide all the training you need to become a certified 9Round trainer. Once certified, you’ll have the opportunity to train members, take on personal clients, and earn additional commissions on top of your salary.
Ideal Candidate:
We’re looking for someone who:
- Is detail-oriented and thrives in managing multiple tasks at once.
- Is loyal and dependable—we want someone who will take pride in being a trusted part of our team.
- Is highly productive—so much so that your last employer may have considered hiring two people to replace you after you left!
- Is a strong communicator with excellent computer skills.
- Thrives in a fast-paced, small business environment, where priorities shift and you must adapt quickly.
- Works well with others—especially an owner! A true team player.
- Is versatile and comfortable wearing multiple hats as needed.
- Is driven by growth, eager to learn and progress in their career.
Why Join Us?
- Make an Impact: Help our members achieve their fitness goals and positively affect their lives.
- Career Development: At 9Round, we offer opportunities for personal growth, including fitness certifications, to help you advance.
- Supportive, Motivating Environment: Become part of a dedicated, high-energy team focused on growth and success.
- Competitive Pay & Benefits: Enjoy a competitive salary, performance-based bonuses, potential revenue share, and a free gym membership for you.
- Hybrid Work Opportunity: This role offers a hybrid model, where some tasks require being in the gym, while others can be done remotely.
Note: This job description is a general overview of the role and responsibilities. Additional duties may be assigned as needed to ensure the gym operates smoothly.
Flexible work from home options available.
9Round - Wauwatosa
ABOUT 9ROUND
9Round has been delivering fast, effective kickboxing style workouts for over 10 years. Founded in 2008 by husband and wife, Shannon and Heather Hudson, in Greenville, South Carolina, the circuit training format provides a killer workout in just 30-minutes. With over 750 locations and 19 countries across the globe, 9Round continues to gain popularity as people search for a workout that they don’t have to schedule their lives around. With no class times and a trainer included with each workout, 9Round makes fitness fun, affordable and accessible. Whether you’re male or female, 19 or 91, 9Round makes you stronger in 30 minutes.
MISSION STATEMENT
We, at 9Round, are on a mission. From the CEO to the Trainers running the floor, we’re all about making members stronger in 30 minutes, physically and mentally.
Company Website: www.9round.com
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