Non-Emergency Medical Transportation Dispatcher
Full Time • SCHENECTADY
Responsive recruiter
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Training & development
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure that customers are picked up from their address on time and dropped off at the appointments on time. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Collect and put information from callers into system
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct drivers to appropriate location
- Monitor status of the drivers
Qualifications
- 2-3 years' experience as a Dispatcher in a Non-Emergency Medical Transportation company
- Excellent typing and data entry skills
- Understanding of best practices and procedures for non-emergency medical transportation
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize
- Ability to work well under pressure
- Computer literate
Compensation: $22.00 - $26.00 per hour
Who We Are
Amazing Grace Transportation is a New York-based Non-Emergency Medical Transportation provider that caters to seniors and wheelchair-bound clients in and around Schenectady, Albany, Saratoga, and Rensselaer counties. With the use of specially equipped vans with a hydraulic wheelchair lift and computer-aided dispatch, our clients can have a worthwhile trip to their destination. Our company is known to be Upstate New York’s most trusted brand in our industry.
Amazing Grace Transportation is a New York-based Non-Emergency Medical Transportation provider that caters to seniors and wheelchair-bound clients in and around Schenectady, Albany, Saratoga, and Rensselaer counties. With the use of specially equipped vans with a hydraulic wheelchair lift and computer-aided dispatch, our clients can have a worthwhile trip to their destination. Our company is known to be Upstate New York’s most trusted brand in our industry.
We highly value and prioritize our customers’ demands, so we consistently improve our operations and invest in the latest vehicle amenities and technology.
Our Mission
Our Mission
We are dedicated to providing reliable, on-time, and innovative Non-Emergency Medical Transportation services in order to achieve a high level of customer satisfaction in the communities we serve.
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