Epic Cadence/Grand Central/SER Analyst
Full Time • Indianapolis
Location: Remote
Duration: 12 Months
Must-Have Skills (Candidates Without These Will Not Be Considered)
1+ years of experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER
ServiceNow knowledge and experience
Strong customer service skills & customer-focused mindset
Ability to work independently (self-starter)
Required Certifications (Any 3 Must-Have)
Epic Cadence
Epic Prelude
Epic Grand Central
Epic Referrals
Epic SER Badge
Job Description
This role supports the maintenance of Epic provider records, including work queue resolution, ServiceNow tasks, and customer support tickets. Responsibilities include addressing registration and scheduling issues, configuring EVS and transport systems, and maintaining Epic Place of Service Records for billing/referrals. The role requires strong Epic expertise and a team-oriented approach.
Duration: 12 Months
Must-Have Skills (Candidates Without These Will Not Be Considered)
1+ years of experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER
ServiceNow knowledge and experience
Strong customer service skills & customer-focused mindset
Ability to work independently (self-starter)
Required Certifications (Any 3 Must-Have)
Epic Cadence
Epic Prelude
Epic Grand Central
Epic Referrals
Epic SER Badge
Job Description
This role supports the maintenance of Epic provider records, including work queue resolution, ServiceNow tasks, and customer support tickets. Responsibilities include addressing registration and scheduling issues, configuring EVS and transport systems, and maintaining Epic Place of Service Records for billing/referrals. The role requires strong Epic expertise and a team-oriented approach.
Compensation: $75.00 per hour
Empowering the Future of Healthcare
The healthcare Industry is on the brink of a paradigm shift where patients are increasingly being viewed as empowered consumers, utilizing digital technologies to better understand and manage their own health. As a result, there is a growing demand for a range of patient-centric services, including personalized care that is tailored to each individual's unique needs, health equity that ensures access to care for all, price transparency to make healthcare more affordable, streamlined prior authorizations for medications, the availability of therapeutic alternatives, health literacy to promote informed decision-making, reduced costs, and many other initiatives designed to improve the patient experience.
ClinDCast is at the forefront of shaping the future of healthcare by partnering with globally recognized healthcare organizations and offering them innovative solutions and expert guidance. Our suite of services is designed to cater to a broad range of needs of healthcare organizations, including healthcare IT innovation, electronic health record (EHR) implementation & optimizations, data conversion, regulatory and quality reporting, enterprise data analytics, FHIR interoperability strategy, payer-to-payer data exchange, and application programming interface (API) strategy.
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