Summary
The On-Site Manager is responsible for overseeing the daily operations and management of a residential property that include maintaining residential unit occupancy, ensuring tenant satisfaction, supporting the property's business goals and objectives, and providing administrative support to the property management team. The On-Site Manager serves as the main point of contact for tenants and plays a vital role in maintaining a well-functioning and safe living environment.
Essential Functions
- Provide exceptional customer service and build positive tenant relationships
- Conduct regular property inspections and ensure maintenance standards are met
- Coordinate repairs, capital improvements, and vendor work
- Enforce lease agreements and resolve tenant disputes professionally
- Manage rent collection, financial reporting, and budgeting
- Handle leasing activities, showings, and vacancy coordination
- Maintain accurate records of transactions, move-ins/outs, and invoices
- Monitor local rental trends and collaborate with the property management team to meet goals
- Respond to emergency maintenance requests and ensure property safety
- Ensure compliance with company policies, safety standards, and local regulations
Potential Unit for This Role: 2-bedroom, 1.5-bathroom, approximately 1,202 sq. ft.
Please note: This is a potential unit and is subject to change based on availability.
Salary: $21 - $23/hourly
Requirements
Desired skills & competencies
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Technical Capacity – Comfortable using technology, including property management software. Comfortable with onsite responsibilities and resident interactions.
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Action-Oriented: Ability to execute tasks quickly and effectively in a fast-paced environment.
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Problem Solving: Identifying and resolving issues swiftly with minimal disruption.
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Communication: Strong verbal and written communication skills, comfortable interacting with tenants and vendors.
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Risk Management: Able to identify potential risks and mitigate them effectively.
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Customer Service: Focused on providing outstanding service to tenants and clients.
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Project Management: Efficient in managing multiple tasks and projects simultaneously.
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Prioritization: Ability to manage a never-ending to-do list and tackle the most urgent tasks first.
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Adaptability: Comfortable working in ambiguous situations, anticipating problems, and seeing them as opportunities for improvement.
Desired Qualifications, Education & Experience
1. 1-3 years of previous experience in customer service, trades, or construction is a plus.
2. Familiarity with property management systems and policies is a plus.
3. Trainable and eager to grow with the company.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
THE COASTLINE EQUITY WAY
With over 50 years vested in guiding, advising and managing diverse real estate portfolios for corporations, individuals and families throughout California, Coastline Equity offers a unique and valuable perspective to maximize the value of its client’s real estate holdings. The level of personal stewardship, informed by its vast experience, is the hallmark of Coastline Equity’s advisory approach, and is of profound importance to many clients who view their holdings as ‘legacy assets’, to be passed down from one generation to another.
CULTURE
Our team hires, trains, and empowers our members based on our three company core values.
- Customer First
- Growth Mindset
- Equity for All
PROCESS
At Coastline Equity we take time to consider each candidate carefully before making an official offer. Prospective team members complete a series of three interviews with their potential supervisor, our Leadership Team, and a peer group.
We use Prevue, an assessment tool designed to evaluate job fit by measuring skills, personality, and work preferences. This helps us optimize our hiring process and ensure a smooth, effective onboarding experience for new team members.
BE PART OF OUR STORY
At Coastline Equity, our team is our most valuable asset. We believe in investing in our team members, developing their talents, providing opportunities to grow, and mentoring our team for success. Come see where a career with Coastline Equity can take you.
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.