- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Paid time off
- Wellness resources
Some essential duties include:
- Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification process.
- Effectively inform and educate our guests about specific wellness concerns.
- Be flexible with scheduling, supporting the needs of the spa.
- Properly care for equipment and use proper amounts of product as indicated on service protocols to assist with cost controls.
- Have complete knowledge and understanding of all services and products offered.
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
- Perform prep work, properly clean and restock rooms as required.
- Communicate to management any and all occurrences involving staff or guest incidents that require attention.
- Actively promote the spa, treatments, services, and retail. Promote programs, promotions and discounts available.
- Handle guests’ questions and concerns professionally and courteously.
- Provide accurate, appropriate and immediate responses to all requests by guests.
- Possess the ability to work without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support trainings and staff meetings for the spa.
- Assist in all areas of spa operation as requested by management.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with four hotels and resorts as well as three wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; and Carter Creek Winery Resort & Spa, Texas Hill Country. Carter Hospitality Group additionally serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida.
Purpose
Enriching lives by crafting exceptional environments and experiences.
Niche
We design, build and care for unique settings where communities thrive and memorable experiences come to life.
We are an Equal Employment Opportunity employer.
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