Customer Relations Representative - State Farm Agent Team Member
Full Time • Seattle, WA
Benefits:
- Paid Training
- Sales Commission
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Ezra Teshome - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Offer and explain appropriate insurance policies to new and existing customers.
- Maintain customer records and update information as needed.
- Detailed record-keeping and timely customer communication.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication, interpersonal, and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
- Ability to obtain state insurance licensing (Property/Casualty, Life/Health).
- Detail-oriented and excellent organizational skills.
- Ability to learn new technology and work with CRM software.
Compensation: $45,000.00 - $85,000.00 per year
We're Hiring!
We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Ezra Teshome - State Farm Agent may be the right fit for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Seattle.
- Our office is open 9 am to 5 pm.
Seeking Currently Licensed Applicants Only
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none