Clinical Supervisor
Department: Addiction Services
Location: Orange, MA (primary) office hours in (Greenfield)
Schedule: Full-Time | 40 Hours/Week | Some On-Call Required
Salary: $62,000–$68,000 (Based on experience)
Lead with Compassion. Guide with Purpose.
At ServiceNet, we believe in new beginnings, inner strength, and the power of community. Our Recovery Homes provide a safe, structured, and supportive environment for individuals in the early stages of their recovery from substance use disorder. And now, we’re looking for a Clinical Supervisor who’s ready to bring heart, clarity, and clinical expertise to this transformative work.
If you’re a licensed clinician who thrives in fast-moving environments, loves mentoring others, and wants to see your work spark real change—this is your moment.
About the Role:
As our Clinical Supervisor, you’ll lead the clinical direction of our Recovery Homes—guiding staff, strengthening programming, and ensuring every resident receives care that’s compassionate, evidence-informed, and deeply respectful of their individual journey.
You’ll work side-by-side with Program Directors and Case Managers to create a culture of healing, accountability, and peer support—where every individual is seen as capable, resilient, and worth investing in.
What You’ll Be Doing:
Clinical Leadership
- Provide individual and group clinical supervision for direct care staff.
- Develop staff confidence and skill in responding to complex behavioral and emotional needs.
- Maintain documentation of supervision and support staff through timely, constructive feedback.
Program Oversight & Intake
- Review all intakes and help determine recovery home placement eligibility.
- Ensure accurate and timely completion of Individual Action Plans (IAPs) discharge summaries, and other documentation requirements.
- Conduct and update comprehensive assessments as residents’ goals evolve.
- Facilitate weekly clinical groups with residents.
- Process insurance authorizations and communicate with insurance companies to advocate on behalf of residents.
Staff Development & Support
- Identify training opportunities that enhance staff competency and meet BSAS/DBH requirements.
- Support case managers with group facilitation, documentation, and follow-up on client services.
Compliance & Collaboration
- Attend required contract/licensure meetings with BSAS and MassHealth.
- Ensure all clinical documentation meets regulatory standards.
- Partner with billing teams to follow up on claims and streamline reimbursement processes.
What You Bring to the Table:
-
LADC I, LICSW, LMHC, or Master’s degree in a related clinical field required
- Experience in substance use recovery or behavioral health services
- Previous supervision experience preferred
- Strong understanding of BSAS/DPH standards and documentation practices
- Ability to lead with empathy, insight, and a trauma-informed lens
- Collaborative mindset and passion for mentoring a dynamic, mission-driven team
- Comfortable navigating electronic health records and medical documentation
Why Work With Us?
Because what we do changes lives—and so will you. As part of a passionate team on the frontlines of recovery, you’ll find not just a job, but a calling.
Perks & Benefits: We invest in our people the way we invest in our mission—with trust, vision, and heart
- Mileage reimbursement
- Generous paid time off
- Comprehensive health & dental insurance
- 403(B) retirement plan with employer match
- Paid life insurance & long-term disability coverage
- Tuition assistance and advancement opportunities
- A culture of compassion, connection, and clinical excellence
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join the Heart of Healing.
Apply now and bring your leadership to a space where lives are rebuilt, hope is restored, and every day makes a difference.
https://www.servicenet.org/ ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
