- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Primary Responsibilities:
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Customer and Client Management:
- Manage the overall customer and client experience, ensuring satisfaction.
- Evaluate and sell projects, educating customers on the construction process.
-
Project Development and Execution:
- Develop project scopes of work and review estimates.
- Negotiate project scope and estimate approvals.
- Collect deposits and draws.
- Schedule in-house technicians, subcontractors, and material suppliers.
- Create project schedules and timelines.
- Oversee service execution, conduct quality assurance, and resolve issues.
- Document job files to support services provided.
- Ensure compliance with plans, specifications, local codes, and scope requirements.
- Compile and resolve punch list items.
- Perform final walk-throughs with customers.
- Secure signed Certificates of Completion and Satisfaction.
-
Financial Management:
- Review budgets.
- Manage expenses and assist in collecting final payments.
-
Personnel and Leadership:
- Recruit, train, and onboard personnel as needed.
- Manage personnel and warranty activities.
-
Logistics and Safety:
- Obtain proper permits.
- Identify and qualify subcontractors and resource providers.
- Manage equipment, tools, and materials (assets).
- Ensure adherence to safe work practices and risk management guidelines.
High school diploma/GED.
- Project Management Professional (PMP) Certification (Preferred).
- Previous construction management experience.
- Superb customer service track record.
- Effective written and verbal communication skills.
- Basic computer skills (Word and Excel).
- Experience in restoration and/or construction preferred.
- Walking and/or standing throughout the day.
- Frequent driving and sitting.
- Occasional ladder climbing.
- Exposure to extreme conditions (e.g., heat).
- Noise levels at individual jobsites can be loud.
Working Hours and Travel:
- Full-time position, typically 7:00 a.m. to 5:00 p.m., Monday–Friday (minimum 40 hours per week).
- Frequent long hours, on-call work, and weekend availability.
- Local travel required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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