Account Representative - State Farm Agent Team Member
Full Time • Chicago, IL
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You will initiate productive conversations to address insurance gaps and offer solutions for Auto, Home, Life, Health and Business Insurance, along with Financial Services, to make sure their insurance needs are being met.
As Account Representative - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You will initiate productive conversations to address insurance gaps and offer solutions for Auto, Home, Life, Health and Business Insurance, along with Financial Services, to make sure their insurance needs are being met.
RESPONSIBILITIES:
• Establish customer relationships and follow-up with customers, as needed.
• Provide customer support by educating customers about different insurance options.
• Develop leads for new clients, identify customers’ needs and market appropriate products and services.
• Perform other clerical and receptionist duties such as answering phones, greeting guests, filing and data entry.
• Provide remarkable service for retention
• Maintain accurate records of customer interactions.
• Maintain accurate records of customer interactions.
QUALIFICATIONS:
Attention to detail
Positive attitude
Coachable
Strong Time Management
Strong Follow up
Empathetic
Persuasive
Persuasive
Strong verbal/written/listening communication skills
Insurance Licenses (possess or must acquire asap)
Insurance Licenses (possess or must acquire asap)
BENEFITS:
- Base comp (doe)
- Uncapped bonus incentive based on production
- Paid time office
- Profit sharing plan
- M-F 9-5 work week
- On the job training
- Leads may be provided
- Continuous learning and development courses
- Professional office environment
- Advancement opportunities
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none