Fitness Manager
We are looking for a Top-Gun to lead a team of fitness professionals. If you have experience in building a successful sales and/or training department within the fitness industry, we want to talk to you.
Who We Are
- Best-In-Operations - Our marketing play, onboarding, training, and operational tools are all considered the “BEST” within the Fitness Industry.
- Best-In-Culture – All of our touchpoints are “Best-In-Class.”
- And tomorrow, we strive to be BETTER through you.
Who We Are Looking For
- Do you have the proven ability to develop a team of fitness professionals?
- Are you committed to teaching, demonstrating, and coaching the team according to our playbook?
- Are you a master in lead generation, and do you understand the key behaviors that drive conversions?
- Are you accomplished in growing the draft across the business?
Overview
As a Fitness Manager, you will be responsible for managing the daily operations of a large-scale fitness center.
- You will oversee the activities of the fitness instructors and personal trainers.
- The Fitness Manager is wholly responsible for creating an environment that maximizes our member experience through strategically leading the business operations.
- Your mission is to build a strong, passionate, steadfast team through upholding the brand values.
- We are NOT looking for a dictator but rather a leader who trains, coaches, and encourages staff to exceed our expectations.
Scope of Work
As a department manager, your primary objective will be to maximize member participation in our training services and fitness events. This is achieved through the manager's ability to effectively execute our playbook.
- Can you grind through challenges and conceive purposeful opportunities for creative solutions?
- Are you able to create a team environment that works collaboratively to accomplish common goals?
- Is the energy and passion that you bring to the team infectious? Do people naturally desire to succeed under your leadership?
- Do you thrive in a retail environment where daily production goals energize you?
Our Fitness Centers are retail environments, and managers simply need to run the play to uphold our brand values, which in turn drives member satisfaction and company revenues.
Does it sound like your passion and purpose align with ours?
Key Responsibilities:
- Coach the team on how to effectively execute our new member orientation event.
- Teach, demonstrate, and coach the team on the “Art of the Sale”.
- Manage the team schedule to provide a presence within the company.
- Maximize the member experience across all of our touchpoints.
- Deliver on the promise… ensure all staff deliver high-quality customized programming.
- Manage training services, including program usage, client satisfaction, goal tracking, use of tools (e.g. workout cards), nutrition education & tracking.
- Conduct performance reviews on a 30/60/90/360 cadence.
- Engage in daily leadership meetings, know the numbers, and create a plan.
- Host huddles daily at the leader board with the team, discussing MTD performance and setting post-event goals.
- Create the department's monthly marketing calendar.
Requirements
- 3-years’ proven (data is required) work experience in driving revenue within the health and fitness industry.
- Minimum 2 years of successful experience managing a personal training department with direct reports.
- Knowledge of Personal Training techniques, program design, basic nutrition, and exercise science.
- Strong sales, communication, and rapport-building skills.
- Experience in coaching and motivating groups.
- Excellent leadership, interpersonal, and communication skills.
- Passion for fitness and coaching others with purpose while delivering excellent customer service.
- High School Diploma or GED required, bachelor’s degree in a related field preferred.
- Current CPR/AED Certification. National Personal Training Certification (ACSM, NASM, NSCA, etc.).
Our Compensation:
Salary plus a performance-based bonus plan linked to the key department objectives.
The Ways You Benefit:
- We live and work in PARADISE, the best beaches in the World are 2 miles from our front door.
- PROMOTION opportunity – Become the next senior executive.
- Leader in a HIGH ENERGY culture – Work in a fun and exciting wellness environment.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.