One of New York's top personal injury law firms is seeking a bilingual Personal Injury Intake Specialist. This a full-time, on-site position located in our New York office.
The Intake Specialist is the first point of contact for our clients and plays a key role in providing a welcoming and professional experience. Strong communication and organizational skills are essential. If you're passionate about helping others and thrive in a fast-paced environment, we'd love to hear from you.
Key Responsibilities:
- Serve as primary point of contact for clients, gathering detailed information about their accidents, injuries, medical treatment, and case-related documents
- Obtain and review police reports, witness statements, and other key documents
- Request, track, and summarize medical records; handle communications with insurance carriers, medical providers, and defense counsel
- Maintain organized electronic case files and ensure all key deadlines and statues of limitations are met
- Draft and prepare legal documents, including:
- Notice of Cliams
- Summonses and Complaints
- Bill of Particulars
- Discovery Demands and Responses
- Notes of Isse
- Subpoenas
- Trial preparation materials
- Electronically file legal documents in compliance with NYS and NYC court rules
- Prepare demand packages and support attorneys with discovery and case development
Qualifications and Skills:
- Minimum of 3 yeas of experience as a personal injury paralegal handling New York cases
- Strong understanding of NYS and NYC statutes, court rules, and legal procedures
- Experience with electronic court filing systems in New York
- Familiarity with SmartAdvocate (preferred but not required)
- NYS Notary Public license or willingness to obtain one
- Excellent attention to detail and follow-through
- Strong written and verbal communication skills
- Able to work independently and collaboratively within a team
- Demonstrates empathy, confidentiality, and a client-first mindset
- Punctual, accountable, and committed to going the extra mile for clients and colleagues
Comprehensive Benefits:
- Paid Holidays
- PTO Package
- Health Benefits
- 401 K
Salary:
Location:
- Onsite: Monday through Friday
Our vision as a law firm is to provide legal representation to injured people, while embracing an unwavering standard of excellence, integrity, compassion and accessibility by prioritizing client care and satisfaction, restoring their quality of life and achieving the justice they deserve, all while practicing with unimpeachable integrity and ethics. Our vision as a team is to create an environment and culture that fosters innovation, collaboration and growth by encouraging our team to seek out opportunities to learn new skills, strengthen their legal knowledge and to exceed client expectations.
