Solar Energy Technician
Full Time • Depew
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Solar Energy Technician
Job Summary:
We are seeking a skilled and detail-oriented Solar Energy Technician to join our team. This role is responsible for managing service tickets, performing repairs and maintenance, conducting site feasibility assessments, and assisting with system commissioning as needed. The ideal candidate is organized, technically proficient, and confident in both fieldwork and customer-facing interactions.
Key Responsibilities:
Repairs & Maintenance
-
Manage all incoming service requests using Zoho Desk, from ticket creation to resolution. - Assign and prioritize service calls to ensure efficient response times.
- Accurately document customer interactions, diagnostics, and completed resolutions within the ticketing system.
- Generate and analyze reports on service trends to help improve system performance and reduce repeat issues.
- Perform on-site diagnostics to troubleshoot underperforming systems and equipment.
- Repair and replace faulty components such as inverters, solar panels, wiring, and other electrical parts.
- Communicate clearly with homeowners to explain technical issues, repair timelines, and expected outcomes.
Site Feasibility & Data Collection
- Conduct detailed on-site assessments of commercial properties to evaluate their suitability for solar installation.
- Collect data including roof conditions, shading, electrical systems, and structural elements.
- Perform preliminary analysis on interconnection feasibility and identify any required upgrades.
- Document site conditions with high-quality photos and comprehensive field notes.
- Provide early-stage technical input to design, engineering, and sales teams to streamline project development.
Commissioning Support
- Assist with system commissioning activities when needed, ensuring systems are configured and activated properly.
- Work collaboratively with internal teams to ensure systems meet performance and safety standards.
Qualifications:
- 2+ years of experience in solar PV installation, maintenance, or service (commercial experience preferred).
- Familiarity with Zoho Desk or similar CRM/ticketing platforms.
- Strong understanding of solar energy systems, including inverters, racking, and electrical components.
- Ability to read and interpret site plans, single-line diagrams, and technical specifications.
- OSHA 10 (minimum) required; OSHA 30 and NABCEP certification a plus.
- Strong communication skills and the ability to explain technical concepts to non-technical clients.
- Comfortable with rooftop work and ladder use; must meet physical demands of the role.
- Valid driver’s license and reliable transportation required.
Work Environment:
This is a field-based role that includes both residential and commercial site visits, along with periodic office-based reporting. Travel within the service area is expected.
Buffalo Solar is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and empowered to contribute to their fullest potential.
This is a field-based role that includes both residential and commercial site visits, along with periodic office-based reporting. Travel within the service area is expected.
Buffalo Solar is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and empowered to contribute to their fullest potential.
Compensation: $24.00 - $26.00 per hour
Our Story
Our President and Founder, Tyler Uebelhoer, knew the solar energy industry was for him from the start.
Working in the Western New York construction industry and as an electrician for a dozen years as well as growing up in Wyoming County surrounded by entrepreneurs, he knew building a clean energy company that created greater value for customers and more jobs for Buffalonians like him was what he was born to do.
You can tell he’s made for this business because he’s rarely behind his desk. He’s onsite at customers’ properties personally doing site assessments, providing thoughtful consultations, elbow deep in the installs, or out in the community building partnerships with other leaders in this industry.
That’s how Tyler’s wife and co-owner, Alicia Uebelhoer felt about Tyler’s vision. Alicia, with her classically Canadian people skills of friendliness and graciousness, has been the face and heart of Buffalo Solar’s marketing and customer service from the start.
Happily investing their life savings into this venture, Tyler and Alicia turned their South Buffalo living room into the first Buffalo Solar office, and hired their first employee who is still with the company.
Today, the operations have grown substantially beyond their home and they now enjoy expansive, modern facilities.
Today, the operations have grown substantially beyond their home and they now enjoy expansive, modern facilities.
CAREERS AT BUFFALO SOLAR
If you have a great work ethic, think well on your feet and you’re great with people, Buffalo Solar may be a great career move.
Maybe you’ve been told you’re a super hero of installation or that you have better customer service skills than that gecko on the insurance company commercials, we’re a place where dedication and hard work pays off.
Maybe you’ve been told you’re a super hero of installation or that you have better customer service skills than that gecko on the insurance company commercials, we’re a place where dedication and hard work pays off.
Personal attributes we’re looking for:
- A keen eye for detail and more timely than a Swiss watch
- Stops at nothing to make sure the customer is happy
- Shows care and concern for the work you do and the people you work with
- Ability to take constructive criticism in stride and apply to improving
- Desire to grow personally and professionally
(if you already have a resume on Indeed)
Or apply here.
