Intern - State Farm Agent Team Member Pasadena, CA

Intern - State Farm Agent Team Member

Part Time • Pasadena, CA
Benefits:
  • 401(k) matching
  • Savings bank
  • Training & development
ROLE DESCRIPTION:
Jack Boyajian is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an office assistant with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES:
    1. Customer Service:

      • Answering phone calls and responding to emails from clients and potential clients.
      • Assisting clients with inquiries regarding policies, claims, and coverage options.
    2. Administrative Support:

      • Managing and organizing client files and documents.
      • Scheduling appointments for agents and clients.
      • Maintaining office supplies and equipment.
    3. Data Entry and Record Keeping:

      • Inputting and updating client information in databases or management systems.
      • Keeping accurate records of policy renewals, claims, and correspondence.
    4. Policy Management:

      • Assisting with the preparation and processing of insurance applications and claims.
      • Reviewing policy documents for accuracy and completeness.
    5. Communication:

      • Liaising between clients and insurance agents to facilitate effective communication.
      • Sending out policy confirmations, renewal notices, and other important correspondence.
    6. Billing and Payments:

      • Assisting with billing inquiries and payment processing.
      • Tracking overdue payments and following up with clients as needed.

QUALIFICATIONS:
  • To be eligible for an internship, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship.
  • Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc. 
  • Ability to work collaboratively as part of a team, as well as operate independently
  • Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
  • Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail

Compensation: $17.50 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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