Home Fire Stove & Grill City is looking for a motivated, hardworking individual with experience and excellence in retail sales to be our new Inside Sales Associate. Home Fire Stove & Grill City has been a retail hearth industry leader for over 40 years, has seen dramatic growth, and is looking to expand our sales team. Our ideal candidate is not afraid of a challenge, is ready to lead and grow, has excellent interpersonal skills, and has an unmatched work ethic. If you are looking for a company that will expand your horizons and offer opportunities for growth and advancement in a stable and team-focused environment, this might be the job for you.
Responsibilities:
As a forward-facing member of the Home Fire Stove & Grill City Team, the Inside Sales Associate will be required to:
- Provide consistent and outstanding service to all call-in and walk-in customers by developing a thorough knowledge of all Home Fire Stove products, demonstrating their features and uses.
- Drive sales growth through consistent daily effort.
- Handle inbound and outbound calls.
- Follow a structured, consultative sales process to guide customers through their purchasing decisions and deliver tailored solutions.
- Learn and implement the Home Fire Stove sales process, including lead follow-up procedures.
- Utilize the company's CRM system to manage customer interactions, track leads, and ensure follow-through.
- Write up estimates and manage a personal pipeline of leads.
- Demonstrate willingness to follow instructions and be teachable.
- Maintain a clean and stocked showroom and workspace.
Job Requirements:
- High school diploma or GED.
- Valid Oregon driver’s license.
- Must possess effective communication and verbal skills.
- Proficiency in Microsoft Word, QuickBooks, Excel, and Google Calendar.
- Ability to work efficiently with a CRM system to track customer interactions and sales processes.
- Effective organization and time management skills.
- Possess a high degree of dependability and motivation.
- Ability to work well in a team as well as one-on-one with customers.
- Strong interest in sales and/or retail as evidenced by previous jobs or educational courses taken.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunities for growth and career development.
- Work in a supportive, family-oriented environment.
