Dispatcher
Full Time • Shreveport
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Training & development
Job Title: Dispatcher
Location: Shreveport, LA
Company: Z PLUMBERZ
Location: Shreveport, LA
Company: Z PLUMBERZ
Description:
Z PLUMBERZ of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team. In this role, you’ll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations.
Z PLUMBERZ of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team. In this role, you’ll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations.
Preferred candidates will have experience using HouseCall Pro, or similar service scheduling software.
Key Responsibilities:
- Answer and manage incoming customer calls
- Schedule and dispatch technicians based on location, availability, and job urgency
- Use HouseCall Pro to manage job flow, technician calendars, and customer updates
- Monitor job progress and update schedules as needed throughout the day
- Communicate clearly and effectively with both customers and team members
- Follow up on scheduling changes, delays, and customer needs
Preferred Qualifications:
- Experience with HouseCall Pro or similar dispatching software
- Prior experience in a dispatching or customer coordination role
- Strong organizational and time management skills
- Excellent communication and problem-solving abilities
- Comfortable working in a fast-paced, team-oriented environment
- High school diploma or equivalent
What We Offer:
- Competitive compensation
- Friendly, professional team culture
- Opportunities for growth and development
- Locally owned and operated business
Compensation: $11.00 - $16.00 per hour
Choose a Rewarding Career with 1-800 WATER DAMAGE
1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.
What We Do
We handle a range of restoration projects including emergency mitigation, water damage restoration, carpet cleaning, fire and smoke damage restoration, sewage cleanup, mold remediation, and much more. We understand how stressful this situation can be, which is why we are equipped to help you deal with insurance companies, property management, and the many other parties interested or involved with the damage. Our water damage technicians, sales teams, and administrative professionals take pride in helping others through home and commercial building restoration.
Our Values
Owned by the BELFOR Franchise Group, 1-800 WATER DAMAGE is dedicated to excellence. We provide services with a personal touch but are also backed by the expertise of an internationally renowned restoration company. Because clients are going through an extremely difficult and emotionally taxing time, we provide caring support, upfront communication, and effective services. We believe in full transparency, which is why we provide customized solutions and pricing upfront.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Water Damage Corporate.
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401(k)
Medical, Dental, Vision, Disability, & Life Insurance
Employee Assistance Program
Paid Holidays
Paid Time Off