Insurance Account Representative - State Farm Agent Team Member New Berlin, WI

Insurance Account Representative - State Farm Agent Team Member

Full Time • New Berlin, WI
Benefits:
  • 401(k) matching
  • Paid time off
  • Training & development

About Us

State Farm Gehrand-Celeste Ins Agency has built an impeccable reputation in New Berlin by taking care of our people and our customers. We’ve created an office atmosphere of camaraderie and respect and have your back during difficult situations. Please see our website for more details: www.christywithsf.com 


About You

·        You are not intimidated by talking with customers 
·        Talking on the phone is one of your favorite work activities
·        You don’t have a problem having those hard money conversations with customers
·        You want the stability of being with an established company
·        Providing excellent customer service brings you joy
·        You are searching for a company culture based on trust and integrity
·        You are willing to make mistakes and learn from them


You want to make a big impact on a small company, not be a cog in a big machine.
You love to learn new things, you bloom where you’re planted, and seek out opportunities to "leave it better than you found it."


Base pay and commissions range from $16-26 per hour depending on experience and commissions.


Office Associate Expectations:
·        Each day you’ll spend significant time responding to calls, voice mails, and emails to answer questions from customers; you’ll need to track your activity and document your conversations
·        One of the most important jobs will be talking with potential customers on the phone to determine if our services are a good fit for their project
·        Talk with prospective clients, gather information, run quotes through our software, and present the options that best fits each clients situation.  
·        During the busy season, answer/make as many as 50-75 phone calls every day
·        This sounds really dry, but it’s way more fun than it sounds!


Office Associate Skills & Experience needed to be successful:

·        Ability to work independently in the office but also work collaboratively with the team
·        Excellent customer service skills
·        Comfortable phone presence
·        Excellent computer skills and the ability to learn new technology… you know, tech savvy; flip-phones need not apply!

Office Associate Benefits:

·        Simple IRA retirement with company match
·        Paid holidays
·        Paid time off
·        Amazing team environment

Compensation: $45,000.00 - $80,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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