- Commission
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Luna Wireless, is one of the largest Authorized T-Mobile Retailers in the US!
Seeking candidates with a hustle and ambition for unlimited potential.
- Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
- Approaching service and sales needs with composure, integrity, and compassion.
- Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
- How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning-fast LTE network
- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further
- Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
- Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
- Cash Handling and Store Operations responsibilities as needed.
- Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
- Successfully identify and hand off small business leads.
- Support team initiatives and create an inclusive environment
- Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
- Competitive drive and proven ability to succeed in a fast-paced sales environment.
- Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
- Effective at balancing customer needs and performance goals.
- 6 months of customer service and/or sales experience, Retail environment preferred.
- Competitive base pay plus milestone bonuses
- Benefits for part-time and full-time associates
- Medical, dental and vision benefits
- 401K Plan
- Generous paid time-off programs
- Phone service discounts
- Serious growth potential for your career!
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED
- Bilingual candidates encourage to apply
This is an opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!
Dedicated, Dynamic, Determined. These are the people we want in the Luna Wireless fam. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country.
Serving our customers and employees is at the heart of what we do. When you work with us, you’re not just changing your life; you’re helping our customers all over the nation stay connected with their loved ones.
We’re guessing you found us for a reason. Do you think you’ve got what it takes to chase your dreams? Come face-to-face with your #LimitlessPotential at Luna Wireless, one of the largest T-Mobile authorized retailers in the country, with over 450 authorized retail stores in the central and eastern United States.
(if you already have a resume on Indeed)
Or apply here.



