Customer Service Representative - State Farm Agent Team Member
Full Time • Allentown, PA
Responsive recruiter
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Job Title: Customer Service Representative – Insurance Career Entry with Paid Licensing
Job Type: Full-time
Compensation: Base Salary + Commission | Licensing Support | Career Advancement
Job Type: Full-time
Compensation: Base Salary + Commission | Licensing Support | Career Advancement
Start a Fulfilling Career Helping Others – No License? We’ll Help You Get There
Do you enjoy helping people and have a knack for problem-solving? Have you worked in book sales, retail, or another customer-focused role and want to take your skills to the next level?
We’re looking for a Customer Service Representative who is eager to grow, loves working with people, and is ready to begin a stable and meaningful career in the insurance industry. You’ll be backed by a supportive team and offered a clear path to success.
What You’ll Do
- Provide friendly and timely service to customer inquiries
- Assist clients with policy updates, billing questions, and claims
- Maintain accurate client records and documentation
- Work closely with agents to ensure excellent customer experiences
- Identify opportunities to better serve clients and support retention
- Help clients navigate insurance options once licensed
What You Bring
-
Customer service or sales experience (bookstore, retail, hospitality, etc.)
- Strong communication and relationship-building skills
- Detail-oriented, organized, and comfortable multitasking
- Positive attitude and a desire to learn and grow
-
Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll help guide you through the process)
What We Offer
-
Base salary + commission – a stable paycheck with room to grow
- Opportunities for internal promotions into sales, licensed service, or leadership
- A collaborative, mission-driven team focused on customer care
- A rewarding career helping people protect what matters most
Ready to apply your people skills in a professional career that truly matters?
Apply today — let’s grow your future together.
Apply today — let’s grow your future together.
Compensación: $50,000.00 - $70,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, y Renters Insurance.
- Our office is located in Allentown, PA.
- I have been a State Farm agent since 2009.
- I am a second generation State Farm agent.
- I am a proud graduate of University of Florida.
- We currently have 4 team members at our agency.
- We have 40+ years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, y New Agent Program Qualifier
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none