customer service representative/warehouse office assistant
Full Time • Philadelphia
Benefits:
- 401(k) matching
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
A busy warehouse is looking for highly motivated, detail oriented, reliable Office Assistant/Customer Service Representative to join our team and provide support in our daily operations and ensure top notch service to our client.
Key Responsibilities:
Basic computer proficiency using Shopify, Shipstation, Gorgias, StayAI, Microsoft Office, email
Respond to customer inquiries using above listed platforms and via phone
Provide order updates, resolve shipping issues and handle returns or complaints professionally
Communicate with suppliers an internal teams to resolve delivery or inventory issues
Detail oriented with the ability to multitask and stay organized
Ability to lift up 20lbs occasionally and work in a warehouse environment
Key Responsibilities:
Basic computer proficiency using Shopify, Shipstation, Gorgias, StayAI, Microsoft Office, email
Respond to customer inquiries using above listed platforms and via phone
Provide order updates, resolve shipping issues and handle returns or complaints professionally
Communicate with suppliers an internal teams to resolve delivery or inventory issues
Detail oriented with the ability to multitask and stay organized
Ability to lift up 20lbs occasionally and work in a warehouse environment
Compensation: $16.00 per hour
A FAMILY BUSINESS
Mika & Sammy’s Gourmet Pet Treats is a family-owned and operated pet treat company specializing in healthy, gourmet, 100% All-Natural pet treats. We never use any additives, preservatives, liquid smoke, mold inhibitors, or any other harmful chemicals that can cause health problems for pets. Instead, we only use the very best health-conscious ingredients for all of our products. Mika & Sammy’s have set a precedent to provide a healthy, gourmet alternative to the pet treats currently available on the market. Our products are crafted at a level of cooking that has yet to be seen in the industry. Our goal is to make finding health-conscious products for pets as reassuring and as straightforward as possible.
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