MJ Frick Company, Inc.
Dispatcher/CSR
Full Time • Nashville
Replies within 24 hours
Role Description
This is a full-time on-site role for a Plumbing Dispatcher located in Nashville, TN. The Plumbing Dispatcher will be responsible for managing and coordinating the schedules of plumbing technicians, ensuring timely and efficient service delivery. This role involves handling customer inquiries, dispatching technicians to job sites, maintaining accurate records, assisting with parts and equipment inventory, and ensuring compliance with company policies and safety standards. The Plumbing Dispatcher will work closely with the service team to optimize operations and enhance customer satisfaction.
Qualifications
This is a full-time on-site role for a Plumbing Dispatcher located in Nashville, TN. The Plumbing Dispatcher will be responsible for managing and coordinating the schedules of plumbing technicians, ensuring timely and efficient service delivery. This role involves handling customer inquiries, dispatching technicians to job sites, maintaining accurate records, assisting with parts and equipment inventory, and ensuring compliance with company policies and safety standards. The Plumbing Dispatcher will work closely with the service team to optimize operations and enhance customer satisfaction.
Qualifications
- Strong organizational and time management skills
- Excellent communication and customer service skills
- Ability to effectively manage multiple tasks and deadlines
- Proficiency in using dispatch and scheduling software (Service Titan/Field Edge knowledge is a plus)
- Basic knowledge of plumbing services and terminology is preferred
- Problem-solving skills and attention to detail
- Ability to work in a fast-paced environment
- High school diploma or equivalent; additional education or certification in a related field is a plus
There are many exciting options for a career in HVACR waiting to be explored.
If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!
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Jobs Are Available Now!
When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.
More Than Just a Career.
HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.
Opportunity for Career Advancement.
Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.
Excellent Pay.
HVACR professionals make an average of $47,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.
The Future Is Bright:
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVACR industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.
New Technologies.
HVACR offers opportunities to work in high-tech, innovative fields. New HVACR is being designed to be more environmentally friendly by using less energy and less polluting chemicals.
Variety of Career Paths.
HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into building maintenance, or start your own HVAC business.