Mitigation Coordinator
Full Time • Woodstock
Benefits:
- 401(k)
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
Position Summary:
PuroClean of North Metro Atlanta is seeking a detail-oriented and highly organized Mitigation Coordinator to join our dynamic team. The Mitigation Coordinator plays a vital role in managing the day-to-day coordination of water, fire, mold, and biohazard mitigation projects. This individual serves as a central hub of communication between technicians, customers, insurance carriers, and management, ensuring that all mitigation jobs are executed efficiently, on schedule, and to the highest standards.
Key Responsibilities:
- Schedule and dispatch mitigation crews to job sites in a timely and efficient manner.
- Coordinate equipment and material needs for each job.
- Maintain regular communication with customers, adjusters, and internal teams regarding job progress and updates.
- Monitor job timelines, ensuring deadlines and compliance standards are met.
- Assist with job documentation including moisture readings, job notes, photos, and daily reports.
- Manage and track job progress using restoration industry software (e.g., XactAnalysis, DASH, MICA).
- Ensure compliance with IICRC standards and company protocols.
- Support team with administrative tasks such as invoicing, work orders, and job costing.
- Provide exceptional customer service by addressing concerns and questions with professionalism.
- Participate in weekly production meetings and contribute to continuous improvement initiatives.
Qualifications:
- 2+ years of experience in the restoration, construction, or property services industry preferred.
- Familiarity with Xactimate, DASH, MICA, or similar industry platforms.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficient in Microsoft Office (Outlook, Excel, Word).
- IICRC certification(s) a plus but not required.
- Valid driver’s license and reliable transportation.
Working Conditions:
- Office-based with occasional visits to job sites.
- May require occasional after-hours or weekend coordination depending on emergency situations.
Why Join Us?
At PuroClean of North Metro Atlanta, we pride ourselves on providing a positive, team-oriented environment where employees are valued and empowered to grow. We are committed to excellence in service and professionalism in the restoration industry.
Compensation: $40,000.00 - $50,000.00 per year
“We Build Careers” - Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
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Flexible Scheduling
Aggressive Competitive Wages
Paid Training for Career Advancement
Opportunity to Help People in Times of Need