UX Designer(hospitality background)
Full Time • Fully Remote - US
Our client is a Fortune 500 financial and payments technology company, and leads the industry in innovation, scale, and service.
They are now looking to add to their team and are looking to hire a " User Experience Designer”. This role will be based out of Charlotte, NC is 100% Remote.
Summary:
We are looking for a User Experience Designer III with strong enterprise UX sensibilities and a passion for simplification. This role focuses on reimagining complex configuration tools—originally built for large-scale enterprise clients—and translating them into intuitive, workflow-based experiences for the SMB market.
This is a contract role, ideal for a systems thinker who can distill deeply nested settings and logic into approachable interfaces, all while ensuring responsive design patterns across devices.
You'll be supporting the Genius platform, aimed at unifying enterprise capability with SMB ease-of-use.
They are now looking to add to their team and are looking to hire a " User Experience Designer”. This role will be based out of Charlotte, NC is 100% Remote.
Summary:
We are looking for a User Experience Designer III with strong enterprise UX sensibilities and a passion for simplification. This role focuses on reimagining complex configuration tools—originally built for large-scale enterprise clients—and translating them into intuitive, workflow-based experiences for the SMB market.
This is a contract role, ideal for a systems thinker who can distill deeply nested settings and logic into approachable interfaces, all while ensuring responsive design patterns across devices.
You'll be supporting the Genius platform, aimed at unifying enterprise capability with SMB ease-of-use.
- Translate enterprise configuration workflows into simplified, guided SMB experiences (e.g., setup wizards, question-based forms, smart defaults)
- Collaborate with product, engineering, and other designers to evolve complex systems into modular, reusable UI patterns
- Design and document responsiveness across breakpoints, ensuring mobile-first workflows without sacrificing power
- Break down configuration requirements into scalable UX logic, balancing automation with customization
- Create wireframes, user flows, prototypes, and final UI assets that clearly convey interaction intent
- Lead or contribute to UX workshops or design sessions that focus on system simplification and onboarding
- Partner with UX researchers to test assumptions with real users and iterate rapidly
- Advocate for design system consistency while also contributing to its evolution based on SMB needs
Skills
- 5+ years of UX/Product Design experience with proven work in enterprise SaaS or configuration-heavy platforms
- Experience designing onboarding workflows, setup wizards, or question-based configuration UIs
- Deep understanding of responsive design patterns, mobile UX considerations, and component-based design systems
- Ability to abstract complex systems into clear mental models and user-centric flows
- Proficiency in Figma, along with experience documenting UX for handoff to developers
- Strong collaboration skills in cross-functional teams, especially with PMs and engineers
- Experience with iterative development environments
- Bonus: Background in service design, systems thinking, or SMB-targeted UX transformation projects
Education
- Bachelor's degree in Human-Computer Interaction, Design, UX, or a related field (or equivalent experience)
- Advanced UX training or certifications in systems thinking or enterprise UX a plus
This is a remote position.
Compensation: $63.00 per hour
Who We Are
High Bridge is a bottom-up consulting firm with more than two decades of experience creating innovative solutions for the technology industry.
- • We connect thoughtfully curated talent with reputable employers in our field.
- • We partner with like-minded companies to bolster mutual success and understanding.
- • We deliver results through strategic planning and meticulous project management.
At High Bridge, we believe that success is a measure of results and process, product and person. We are proud to bring integrity and humanity to the work that we do each day. Whether we’re interviewing prospective associates, brainstorming with partners, or troubleshooting with vendors, we pledge our commitment to honesty, transparency, and good humor at every junction.
Careers
Are you passionate about technology? Do you believe in no finish lines? Are people and process the heel in your stride? High Bridge Consulting may be the next journey for you.
Here at High Bridge, our island is technology, but our village is human. We value a culture of authenticity, integrity, and creativity. We work smart, not hard, we look forward, not backward, and we love coming to work on Monday.
If you aren’t afraid of heights, join us on our bridge.
(if you already have a resume on Indeed)