Catastrophe Mobilization Specialist

Location

Fully Remote - US

Type

Full Time

Benefits:
  • Medical, Dental, & Vision Insurance
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development
Join Our National Team as a Catastrophe Mobilization Specialist! 

Are you looking to leverage your expertise to grow a role that offers varied and challenging work? Our company, a leading parent organization that owns and operates 330+ franchise locations across North America, seeks a Catastrophe Mobilization Specialist to support the Operations team. 

Are you highly organized, detail-oriented, and passionate about supporting disaster response efforts? Paul Davis is seeking a Catastrophe Mobilization Specialist to provide direct administrative and operational support to the Senior Director of Catastrophe Services. This person will deploy to strike zone areas and canvas for commercial and residential sales, as well as evaluate the extent of the damage to help determine the amount of network response and give local guidance to the responding offices. 
 
Essential Duties/Responsibilities:
  • Identify and approach potential clients in disaster-affected areas to offer relevant services and solutions.
  • Educate clients on available insurance claims, recovery services, and financial options.
  • Build and maintain relationships with insurance adjusters, contractors, and emergency response teams.
  • Conduct on-site assessments and provide clients with tailored solutions for their recovery needs.
  • Collaborate with internal teams to ensure smooth service delivery and customer satisfaction.
  • Maintain detailed records of sales activities and client interactions.
  • Stay up-to-date on industry trends, insurance policies, and disaster recovery solutions.
  • Training the Paul Davis network on the sales process to acquire more work. 
  • Must be available to travel to high-impact strike zones for training and preparedness efforts 
  • Other duties as assigned
Competency – Knowledge, Skills, and Abilities: 
  • Proven experience in sales, preferably in insurance, restoration, or disaster recovery.
  • Strong communication, negotiation, and interpersonal skills.
  • Ability to work in high-stress, fast-moving environments, often in the aftermath of a catastrophe.
  • Willingness to travel frequently, sometimes on short notice, to affected areas.
  • Proficiency in insurance claims processes and disaster response is a plus.
  • Self-motivated, goal-oriented, and adaptable to changing circumstances.
  • Proficiency in RMS software and basic computer skills.
  • Computer literacy with MS Office Suite (Word, Excel, PowerPoint), SharePoint, Adobe, etc.)
  • The ability to work under pressure
  • Exceptional attention to detail
  • Ability to work independently and as part of a team.
  • Ability to pass and maintain a satisfactory background check
  • Ability to conceptualize
  • Self-driven
  • Ability to work office equipment (fax, scanner, printer, copier, phone system, computers) 
  • Ability to work independently and make decisions
  • Maintain a high level of confidentiality 
  • Ability to follow our Paul Davis Values, Vision, Mission, and 10 Serving Basics 
Required Education and Experience 
  • High school diploma or GED
  • Bachelor’s degree or equivalent experience in Business Management or another field
 Preferred Education and Experience
  • Experience in the restoration, insurance, or construction industry
Physical Requirement
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb, balance, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  • Fully remote position, requiring daily collaborations through virtual meetings and communication tools
  • Must have access to a stable internet connection and a professional, remote workspace
  • Must be able to deploy for up to two weeks at a time.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
  • Must be able to observe and perceive information on a computer and documents 
  • Must be able to communicate and converse with customers over the phone or via video 
  • Occasionally will lift up to 20 lbs.
  • Ability to safely operate a company vehicle
Work Environment  
The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conducted over email, video conferencing, and telephone. Employees must have access to a stable internet connection when working out of the office.  The employee must use the provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision.. 
 
Travel   
This position may require up to 50% travel.  This position may require travel to franchise locations, trainings, and team meetings as well as frequent travel to strike zones, which may include storm-damaged areas where there may be limited cold or hot/warm air, in various locations throughout the US and Canada.
 
Reasonable Accommodation for Disability   
Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
 
The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.

Disclaimer   
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
 
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This is a remote position.

Compensation: $90,000.00 - $110,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: pauldavis.com

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.